We are looking for an experienced SAP C4C Consultant to work closely with our other talented employees. EY provide specialist consulting across a broad range of industries in both public and commercial sectors offering full lifecycle services from strategy to implementation.
The opportunity
- EY is looking for someone with experience in SAP C4C to join our team. The job description is:
- Driving continuous improvement of the technical solutions we deliver and supporting processes to ensure a first class and efficient service for our customers;
- Using your technical and solution knowledge to offer advice and support, and communicate effectively with customers, offshore resources and senior management.
- Providing support across all aspects of consulting engagements in their domain;
- Working independently on project quality assurance roles;
- Using their technical and solution knowledge to offer advice and support;
- Taking and providing thought leadership on client business, technology and people/change needs;
- Working closely with clients to deliver end-to-end solutions;
- Contributing to business development by assisting with strategy development and managing client relationships.
Your key responsibilities
- Working within the SAP C4C team your role will include:
- Implementation of packaged SAP solutions, specifically SAP CRM, SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud, SAP FSM, including: sales processes and pricing, customer and material/product master data and service processes;
- Integration of CRM packages such as SAP Sales Cloud or SAP Marketing Cloud to SAP ECC;
- Leading projects, in particular running workshops, requirements gathering / solution design / testing and cutover activities;
- Providing SAP support to clients on an adhoc basis;
- Working closely with clients to deliver end-to-end solutions.
Skills and attributes for success
- Strong analytical and problem-solving skills;
- Excellent communication and presentation skills and the ability to translate complex or technical topics into accessible business terms;
- Excellent verbal and written communication skills;
- Positive interpersonal skills with ability to build relationships at all levels
- Ability to work with external and internal customers to ensure quality of work;
- Focused on professionalism and customer satisfaction;
- Focus on innovation and capable of design breakthrough solutions
- Flexible in terms of work environment and tasks undertaken;
- Comfortable with multiple client engagements and travel;
- Drives own personal development and learning plan;
- A strong work ethic.
To qualify for the role, you must have
- Academic education in areas related to Innovation Technologies;
- Experience of working on an international level;
- Team lead experience;
- Solid hands-on implementation experience of packaged SAP solutions, specifically SAP CRM, SAP Sales Cloud, SAP Service Cloud, SAP Marketing Cloud, SAP FSM, including: sales processes and pricing; customer and material/product master data; service processes;
- Relevant implementation experience of integrating CRM packages such as SAP Sales Cloud or SAP Marketing Cloud to SAP ECC;
- Extensive experience in leading projects, in particular running workshops, requirements gathering / solution design / testing and cutover activities.
Ideally, you?ll also have
- Experience in SAP S/4 Hana;
- Aptitude for at least basic programming and/or review;
- Identifies new business opportunities through to AW management.
What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you?ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you?re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
What working at EY offers
EY offers a competitive remuneration package commensurate with your work experience. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around;
- Opportunities to develop new skills and progress your career;
- The freedom and flexibility to handle your role in a way that?s right for you.
About EY
As a global leader in assurance, tax, transaction and advisory services, we?re using the finance products, expertise and systems we?ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now!