About Chief Financial Office

The CFO organization owns the functional responsibility for all financial matters of the Nokia Group, including external and internal reporting, business performance management and capital allocation. The CFO organization also includes investor relations, mergers and acquisitions, corporate finance and tax as well as venture capital activities through NGP Capital. CFO organization works in close collaboration with the BG finance teams, with their leaders continuing to be part of the CFO leadership team.

Job Description

As a Supplier Relationship Manager Business Process Outsourcing you will be the strategic partner for stakeholders within Global Business Services (part of CFO Organization), Business Groups and Corporate Functions to develop, lead, support and drive strategic supplier relationship management with Nokia key business outsourcing partners managed under GBS. This includes management of costs, availability, innovation, and quality in close collaboration with daily BPO Operations, Contract and Commercial Management Management.

As a Supplier Relationship Manager Business Process Outsourcing, you will be responsible for ensuring that Nokia performs according to its contractual obligations and other commitments towards its suppliers and vice versa, as well as promoting co-operation and communication to leverage full capabilty of partner relationship. Strong focus will be to ensure strategic focus on digitalisation, process simplification and innovation.

Job Responsibilities & Competencies

Translating Business requirements in Procurement deliverables

• Develop and articulate an end-to-end/holistic understanding of the relationship needs of key strategic suppliers/partners, by working closely with Category Management, GBS Business Operations, Business Services Management and BPO Management
• Develop holistic strategies for key suppliers/partners where the impact requires a whole Nokia approach, by coordinating all relevant parties to be involved.
• Strategic interface towards supplier and accountable for building strong and strategic supplier relationship and Performance Management

• Prepare senior management discussions/reviews between Nokia and key suppliers/partners, incl. materials and alignment with relevant Central functions, BGs and GBS units, incl. preparation of major industry events and other gatherings

• Owns and drives regular business review meetings with suppliers (QBR, Operational Reviews)

• Orchestrating and ensuring Nokia voice towards the supplier by applying internal knowledge of Nokia business relationship with the supplier

• Contributes to supplier selection according to strategy, supplier base development, and identification of new suppliers
• Align and mitigate supplier risk jointly with the Global Category Manager
• Drive continuous Improvement E2E along the entire source-to-contract sub-process
• Ensuring and orchestrating Procurement, GBS Business Operations, Business Services Management and BPO Management and other business stakeholder interactions at regular intervals

Understanding and having knowledge in the supply market

• Ensure we have a long term road map and quotation on key technologies
• Participates in all program/feasibility study relevant commercial discussions with suppliers related to specific services
• Providing key supplier/partner specific Procurement strategies and profiles across different category areas or clusters
• Understands supplier market dynamics/intelligence (incl. technology road map from suppliers) and use it as input to the strategy

Ensuring compliance with Procurement policies

• Owns supplier specific SBM process and its compliance, coordinates/executes related activities with Sourcing support, Category Manager and stakeholders
• Ensures SOX compliance and other statutory compliances
• Follow through as required, any legal inquiries bringing in CMs, Procurement Legal, Supplier Relationship Manager for resolution and alignment of Nokia Procurement?s legal policies

Qualifications

• Experience on Cost analysis and management
• Decision making/strategic thinking/negotiation skills on advanced level
• Advanced Project management skills
• Leadership skills of remote and virtual teams in matrix organisation and without direct LM role
• Supplier quality management and contracting experience
• Excellent market information analysis skills and supply market knowledge
• Influencing others/working across boundaries
• Internal stakeholder management/ supplier relationship

• Project portfolio management

• Supplier life cycle management Excellent market information analysis skills and supply market knowledge

  
  

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people?s lives and help to overcome some of the world?s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.