Job Title

Customer Services Business Developer

Job Description

In this role, you have the opportunity to

Contribute a high growth business that will help improve the lives of millions contributing with a global leader in Health Technology.

You are responsible for

• Responsible for developing and executing growth opportunities within customer service business.
• Promotes and executes the sales of customer service contracts and solutions together with district sales teams in accordance with customer service sales strategy.
• Responsible for contract related sales support activities such as: exhibitions, conferences, customer visits and meetings.
• Responsible for filling the funnel management tool (salesforce.com) and systematically analysing win / loss deals, expectations, customer satisfaction (nps), market, competition and trends.
• Provides input and feedback on sales strategy, planning and forecasting.
• Support the account manager in case of point of sale deals.
• Responsible for maintaining and increasing service contracts for installed base, warranty. conversion and win backs.
• Promote and execute the upselling to higher-level contracts/solutions.
• Provide dedicated support for tenders.

You are a part of

A dynamic and high technology team, that collaborates with different businesses.

To succeed in this role, you should have the following skills and experience

• Graduate from Administration, Sales, Engineering, Communication, Marketing etc.
• Fluent English and Portuguese is a must
• Spanish is a plus
• Well organized
• With good communication skills
• Motivated to work
• Entrepreneur spirit

In return, we offer you

A path towards your most rewarding career, supporting as a first step in your long-term career. We also believe that we are at our best as a company when you are at yours as a person.

Why should you join Philips?

Working at Philips is more than a job. It is a calling to make life better for people through your meaningful work, focused on point of selectively impacting 2.5 billion lives a year by 2030. You will be challenged every day to think fast and work innovatively by building knowledge and sharing best practices to help our business to grow.

Contact

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