German Advisor for a leading credit card provider - Lisbon, Portugal

Publicado 28 Dezembro 2018

Lisboa (Publicidade / Marketing)

Apply For This Job
Add to job basket
Send me jobs by email
Jobs for Sitel
Find similar jobs
Search for other jobs
Email job to Friend
Post to Facebook
Tweet to Twitter
Recommend on Google+
Share on LinkedIn


Location :
Lisboa () - Portugal

Type :
Permanent Jobs

Salary :

Main Industry :
Search Finance, Banking & Insurance Jobs

Other Industries and Skills :
Advertising, Marketing & PR Information Technology

Job ID :

Advertiser :

Posted On :
28 December 2018

About Sitel
With more than 30 years of industry expertise, Sitel now serves more than 400 customers worldwide - in 48 languages. More than 75,100 dedicated and talented employees worldwide work in 146 contact centers strategically located in 22 countries around the world.
For the start of a new project in Lisbon, we are looking for:
German Advisor for a leading credit card provider
Our customer:
Our customer is one of the leading international credit card and financial services companies.
Your tasks:
  • Independent processing of incoming telephone and written customer inquiries

  • Advice of existing and new customers on product offerings of the client

  • Telephone and written order acceptance and processing

  • Documentation and maintenance of the customer database

  • Complaint treatments

  • What we expect (preferred):
  • Financial services industry experience

  • At least 1 year of customer service experience

  • Business-to-business (B2B) telemarketing experience

  • High customer and service orientation

  • Rational and analytical thinking

  • Excellent level of spoken + written German

  • Ability to multi-task

  • Secure PC handling and high technical affinity

  • What we offer:
  • Excellent job opportunity in a leading international company

  • Continuing education and diverse opportunities for advancement

  • 1000 ? welcome bonus

  • High base salary (14 months) + language bonus (14 months)

  • 2 Performance Bonuses (Sitel + Client) + Loyalty Bonus (300 ? / 3 months)

  • Monthly meal allowance

  • -Assistance in moving to Portugal - financially (flight + 3 months rental subsidy) as well as in finding accommodation
  • Private health insurance after 6 months of service

  • Contract paid in full from the first day of training and training

  • Continuing education, development and advancement opportunities

  • Many other benefits: fruit days, company co-operation (e.g. gym), friends-recruit-friends actions

  • A highly motivated and engaged team!

  • Take your time to decide (not too much ...)
    Choose Sitel!
    For any question contact the Recruitment Team at # 13;
  • ul