WORK FROM HOME - REMOTO Atendimento ao Cliente em Holandês - Nederlands - Dutch - 24.03

Publicado 03-02-2025

GentleWay

Vila Real Vila Real (Administração / Secretariado)


Project details:

  • Starting date: 24.03
  • Remote work system throughout Portugal (except islands)
  • Recruitment & hiring process 100% online
  • We don’t require any previous experience, we’ll train you from the start.

This job is support for Bol.com, a major player in online shopping in the Netherlands.
They lead the way in selling books, entertainment, electronics, and toys. With just a click, you can explore a whopping 6 million products!

For Dutch speakers up for a new challenge, this is a great chance to work from home in Portugal!

Your responsabilities:

  • Assist Dutch-speaking customers with their questions and concerns by the phone or via email.
  • Solve any issues with orders, deliveries, payments, or returns.
  • Be the main contact for external sellers.
  • Share informations about digital products.
  • Forward and redirect any difficult issues to the appropiate teams.

Our expectations:

  • You speak Dutch in proficiency
  • Basic English level
  • You are looking for an energetic environment
  • You are self-motivated, and you like to work in the team

Main duties:

  • Starting date: 30.09
  • Remote work system throughout Portugal (except islands)
  • Working schedule: Full time employment: Monday to Sunday, 07:00 to 23:00, full-time (5days/week, 8h/day +1h lunch break)
  • Competitive salary and remuneration system (incl. meal allowance):

Approx. 1250€ gross per month - for the full time homeoffice option

  • Private Health insurance (in addition to standard insurance)
  • 100 % paid training is provided at the beginning of the work
  • 22 days paid vacation per year
  • Complimentary healthy meals, including soup, bread, salad, and fruit, provided in the cafeterias
  • Online recruitment process

Relocation package:

  • Airport pick-up and administrative support for your integration in Portugal
  • Airline ticket purchased from the company or instant refund after signing the contract
  • Subsequent flight reimbursement
  • Free annual flight home
  • Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
  • Free Portuguese courses, water sports activities, soft trekking and much more

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job

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Soort dienstverband: Fulltime

Salaris: 1.300,00€ per maand

Screeningsvragen:

  • Your e-mail address and telephone number are mandatory for processing your application. Please enter them here:
  • The closest possible starting date for you:
  • This offer is related to our client Teleperformance. Are you okay with continuing with your application?

Taal:

  • nederlands min C2 (Vereist)
  • Engels min B1 (Vereist)

Verwachte startdatum: 24-03-2025