Generous relocation package of up to €2,000 to help with your move to Lisbon!
You receive bonuses such as for performance, meals and transportation.
Help with registration, banking and taxes.
Presentaci ad un amico e guadagna €1.000!
About the role
In this role, you’ll be the go-to support, helping customers with everything from fixing account issues to resolving problems with playing videos or uploading content. You’ll be a troubleshooting expert, identifying the root cause of each problem and guiding customers to the perfect solution. Whether it’s soft troubleshooting for account settings or helping with useful tips, you’ll stay on top of the latest policies, safety guidelines, and rules. As you work through customer inquiries, you’ll also document your actions and categorise any cases or bugs to keep things running smoothly. Ready to tackle all kinds of challenges and help customers succeed? Let’s make it happen!
Your tasks will include:
So, if you’re ready to make a real difference in customer support, we want to hear from you! Apply to start your adventure now! ✨
Discover the Magic of Lisbon!
Imagine waking up to sunshine almost every day in the stunning city of Lisbon! From its charming streets and historic landmarks to its unbeatable food (hello, pastel de nata!), Lisbon has it all. You can work hard and play even harder—whether you’re soaking up the culture, hitting the beaches, or just chilling in a cosy café. With vibrant festivals, scenic views, and a laid-back vibe, it’s the perfect place to balance your career and lifestyle. So, why not make this your next big adventure? Lisbon is calling, where every day feels like a holiday.
Our favourite reasons to live in Lisbon
Why our recruiters love this destination
From the moment I saw Lisbon featured in a travel program, it has been at the top of my bucket list. This is because it's a hotspot for foodies with trendy bars, culinary food trucks or authentic seafood restaurants on every street corner. I can already picture myself sitting on the magnificent Praça do Comércio while sinking my teeth into Portugal's most famous pastry, the pastel de nata. I'm also totally up for visiting one of the typical fado houses to immerse myself in the local culture with traditional food and Portuguese fado music. That's the magic of travel for me; being open to new experiences, cultures and, of course, good food! NinaRecruiterClick on ‘’ to complete the application form. Don't forget to send us your English CV too.
This will be quicker than you think, so get your phone ready! During the call we will give you more information about the position and of course we want to get to know you better.
During the phone call with us, we will discuss with you all the necessary information that is important for the job position and answer all your questions, as well as the further application process. We will then send your information to our partner company.
In a short telephone call with a recruiter from the company, they would like to get to know you briefly and arrange an appointment for the job interview with you.
In your first interview, you will discuss your motivation, why you would like to go abroad and work as a customer support agent, as well as your day-to-day tasks and customer enquiries.
Your language skills will be tested to ensure that they are sufficient for the job.
In a second telephone interview, the company ensures that you are a perfect fit for the job.
As soon as you have successfully completed your interview, you will receive your job offer and can start packing your bags!