ENROLLMENT SPECIALIST

Publicado 01-09-2022

Experis Project Solutions

Lisboa Lisboa (Telecomunicações)


Be part of a company that is a leading provider of cloud-based solutions to address financial process automation. We are looking for people who are not merely interested in a job, but rather are passionate about their profession. The Enrollment Specialist is responsible for enrollment related tasks at the company.
Responsibilities

  • Initiate outbound calls and receive inbound calls to businesses to assist supplier in activating their profile
  • Encourage companies to convert to electronic payments by joining the company responding to supplier objections with approved call scripts.
  • Ability to quickly adjust performance based on feedback from call shadowing, coaching, QA, and QoS reports.
  • Perform other related duties as assigned by supervisors
Requirements

  • Two years of general office experience, preferably in a technical environment
  • Customer Support experience
  • Excellent oral, written and interpersonal communication skills
  • Strong listening and analytical skills
  • Ability to explain product features in a business-to-business tele-sales setting
  • Intermediate level of knowledge with Internet technology
  • Demonstrated ability to work well in a team environment
  • Excellent problem-solving skills and the ability to exercise sound judgment
  • Experience with MS Office applications
  • Fluent in English and French or German or Italian or Spanish
If you think you have the profile of the ideal candidate, send us your application.