Customer Service Junior Engineer

Publicado 14-07-2022

Gi Group

Lisboa Lisboa (Publicidade / Marketing)


Are you looking for a career as a Junior Engineer in a multicultural and multinational environment? Our client is recruiting English speakers for an opportunity for training and development in a inclusive workplace.

TASKS:

  • Queries on Client products, solutions, and architectures
  • Recommendations on how to use and configure Client products
  • Technical issues and fault diagnosis of Client products
  • Third-party software configuration guidance and troubleshooting related to Client products.
  • Troubleshooting problems with Client APIs and SDKs;
  • Client console or official Client tools
  • Identify market trends as well as marketing campaigns to increase the brand's awareness.
  • Financial affairs and account contract problems related to Client
  • Troubleshooting operations or system problems related to Client resources;

REQUIREMENTS:

  • English fluent (C2)
  • European citizenship or a valid work permit (relocation package included);
  • 1 year experience in system operation and maintenance
  • Familiar with scripting language (Unix or Linux) understand problems from the user's perspective, and refine requirements;
  • * Provide voice interaction system, recording, storage, voice broadcast, satisfaction survey, etc
  • 1 year experience in system operation and maintenance

WHAT WE OFFER:

  • Career progression and training and development programs

Activities outside of work to successfully integrate you within the multicultural environment

Salary package (base salary + food allowance + language bonus + productivity bonuses

Send your CV now!

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Job Type: Full-time

Language:

  • Inglês (Required)

License/Certification:

  • work permit (Required)