Spanish Technical Customer Support Representative (m/f)

Publicado 02-07-2022

WEBHELP

Lisboa Lisboa (Telecomunicações)


A multinational company based in Lisbon is looking for Technical Customer Support Representatives to join their team for the world greatest Search Engine.

Do you speak Spanish and English? Do you want to work in a multicultural environment in the Technical Industry?

This job is for you!

Your missions

  • Provide assistance over different channels as phone/chat/mail/social media and messaging channels
  • Ability to help the customer on generic requests but also technical
  • Reply accurately to the queries,
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Adapt your reply to the type of client and situation
  • Find the correct solution in a timely way

Requirements:

  • Experience in technical will be a plus
  • Fluent in Spanish
  • Excellent communication in English (B2)
  • Technical and analytic skills
  • Great attention to details
  • Organized, multi-task and problem-solving skills

Benefits:

  • Flexible schedules include between Monday and Sunday ? Late shifts will be worked from home
  • Attractive salary + bonuses
  • Accommodation provided for a special fee
  • Relocation flight reimbursement
  • Permanent contract
  • Great office space with plenty of restaurants and shops nearby; coffee and chatting area?.

About the company:

  • Working in a rich multicultural environment
  • Enjoy our modern facilities, an on-site doctor, plenty of discounts at local shops, company parties, events and much more!
  • We encourage business-to-business mobility to work in one of our multiple locations around the world.
  • Modern office located in the business district: Parque das Nações, Oriente, Lisbon

Call center, technical support, customer service, customer support, customer care, spanish, español, asesor del cliente, gerente de relaciones, relación con el cliente, comercial sedentario / telemarketer / telesales persona / Telephone Advisor / Telephone Advisor/ Telemarketing / Telesales / Remote Advisor / Tele--Marketing Comercial / Tele-Comercial / Ventas Telefónicas / Vendedor Telefónico / Centro Calle / Relaciones con el Cliente / Call center/ Relation client

Tipo de puesto: Tiempo completo