Head of Glovo Express (MFCs), Q

Publicado 10-04-2022

Glovo

Lisboa Lisboa (Contabilidade / Finanças)


About Glovo:

We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives? all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

In the context of "giving users easy access to anything in their city", Glovo Express is our ultra-fast groceries delivery business unit. We aim to provide immediacy to all groceries product needs, delivering essentials in under 15 minute from our Micro Fulfillment Centers.

We're looking for a results-driven leader who can take our MFCs business in Portugal to the next level, owning category management and buying, warehouse operations, supply operations, growth and finance. You will act and operate as a startup within a startup, so you must be a builder. This is an exciting time in the ultra-fast landscape, join us in redefining the way humans shop!

Be a part of a team where you will:

We're looking for a Head of Micro Fulfillment Centers / Glovo Express for our Portuguese market. Reporting directly to the MFCs General Manager, you will:

  • Oversee all in-market operations, commercial relationships and growth and finance workstreams, taking ownership for the MFCs' overall performance in Portugal
  • Develop the strategy and implement action plans to improve performance, providing direction and guidance to all department leaders (operations, category management, finance?)
  • Own financial performance and be the final owner of the MFCs' P&L in Portugal, creating plans to improve profitability
  • Define and execute our assortment strategy to provide the most relevant assortment to Glovo Express users in all categories (ranging from fresh to ambient, frozen, hygiene, drinks, etc). Delighting the user with our assortment will be your northstar
  • Drive improvement of operational KPIs such as delivery time, order quality, assortment definition, product availability, cost per order, etc
  • Manage the MFCs local team (30+ people). Hire, onboard and train team members and ensure a high performing organization
  • Define the geographic expansion plan and build the local teams in new opening cities
  • Develop the MFCs business model with a 360º mindset
  • Report into MFCs General Manager in Iberia

You have:

  • Minimum 4-6 years of leadership experience scaling teams and business models, preferably with a background in grocery buying / category management / vendor management
  • Experience in a senior role, involving team management, project management, and ownership of a budget and structure
  • Experience managing and inspiring people
  • 360 degrees profile: you feel comfortable discussing operations, sales, growth and finance
  • Analytical mindset but with excellent execution skills
  • Excellent strategic thinking, including structuring complex problems and prioritizing effectively
  • Proactive, organized, and obsessed with details
  • Problem solving skills, results-driven attitude, creative thinking with perfect written and spoken communication
  • You love and succeed building things from scratch - blank canvas - and scaling them up
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits:

  • Enticing equity plan
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget

What you'll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you! Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/