Job Description:

Responsibilities:

• You will be responsible for end-to-end delivery of different transition projects from functions to the Global Business Services (GBS) - executing process analysis and quality control, ensuring timely delivery and progress

• Coordinate the transition project team per service line

• Validate Knowledge Transfer Plan with relevant stakeholders

• Review risk register, ensure contingency planning is appropriate based on the risks identified

• Support in the ramp up, hiring and team onboarding

• Build the GBS transition methodology, and ensure effective use of established transition tools and processes

• Identify continuous / process improvement opportunities of the as-is processes (during lift and shift) together with teams, and implement innovative solutions

Requirements:

• Previous (consulting) experience in transition execution in a GBS environment: BPO or captive

• Previous experience managing (change) projects/programs in complex environments within tight timeframes

• Result oriented and strong analytical skills

• Strong PMO background and knowledge in lean (e.g. agile methods such as Six Sigma, Agile, Scrum or another of equal value)

• Proven track record in process improvements and automation (e.g. RPA, process analytics)

• Very good communication and stakeholder management skills

• Proficient in Google Tools (Google Sheets etc.)

• English mandatory (fluency in other languages will be a plus)

• Nice to have: Functional expertise in one or more process domains (Finance, HR, Procurement) and capacity to model the process

Benefits - what?s in it for you (black text agreed centrally, feel free to add anything specific for your area in blue)

• Diverse career opportunities within Airbus European core countries or in other regions around the world.

• A hybrid working model, allowing you to combine onsite and offsite work.

• A modern office at Parque das Nações, well connected to public transportation.

• A motivated and fun crew to grow and build and shape the GBS together.

• An intense and exciting onboarding experience.

• We truly believe the sky is not the limit!

• Many of our staff work flexibly in many different ways, including part-time. Please talk to us during the interview about the flexibility you need. We can?t promise to give you exactly what you want, but we do promise not to judge you for asking.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company?s success, reputation and sustainable growth.

Company:

Airbus Portugal SA

Contract Type:

Permanent Contract / CDI / Unbefristet / Contrato indefinido

Experience Level:

Professional / Expérimenté(e) / Professionell / Profesional

Job Family:

Customer Account and Service Management <JF-CS-CA>

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .