Expense Management Global Process Owner and Corporate Card Lead

Publicado 24-03-2022

Organon

Lisboa Lisboa (Contabilidade / Finanças)


Job Description

Organon is a Women?s Health Company that believes in a better and healthier every day for every woman! We are a passionate, global community of thousands dedicated to redefining the future of women?s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our people. We?re looking for real, passionate team players, curious innovators, forward thinkers, empowered by the idea of shaping their career, and ready to bring their fire to embrace change and the opportunities it brings for progress.

At Organon, you?ll get to enjoy the best of both worlds: the open, agile, collaborative culture of a start-up, and operating at the scale of a fortune 500 company with an international footprint that serves people in more than 140 markets.

It?s going to be an exciting future?come be a part of it!

Department: Commercial Services Procurement and Travel, Meetings, Cards, Expenses and Fleet (TMCEF) Operations ? part of Organon Global Business Services

Reports to: Global Lead for TMCEF Policy, Compliance & Systems

This role is an integral strategic partner to the Head of TMCEF Operations to ensure Organon Expense Management processes and systems as well as Organon Corporate Cards program run smoothly and in compliance with Organon policies and procedures.

Key responsibilities:

Administer, monitor, report on and provide guidance on corporate employee expense reports and the corporate credit card/payment program. Educate employees and support functions on policies and procedures and elevate recurring issues to management. Proactively create, generate, and analyze system reports to ensure compliance with corporate policy. Work with the Global Lead of TMCEF Policy, Compliance & Systems to update expense and card policies.

The following statements are intended to describe the general nature and level of work being performed by person assigned to this classification. These are not to be construed as an exhaustive list of all job duties.

  • Oversee operations and manage activities of the corporate card program to ensure timely processing, maintain quality and take corrective action when necessary.
  • Manage governance and relationships with Organon Corporate Card Provider as well as with External Partner supporting Organon in the administration of the overall Corporate Card Program (including corporate, purchasing card and virtual card programs)
  • Work with manager to increase the effectiveness and efficiency of all related expense policies and procedures in conjunction with the credit card program.
  • Understand and apply applicable policies to answer questions concerning card and expense.
  • Provide optimal customer service support for employee expense and corporate card concerns.
  • Educate cardholders regarding policies and procedures related to card usage and expense management
  • Provide and plan on-line and possibly in-person Card and Expense Management training to employees.
  • In conjunction with the external Partner supporting the administration of the Organon Program, process approved corporate card applications.
  • Work with all relevant external partners to make sure Corporate Cards and EEM data are accurately and timely loaded into Organon reporting systems
  • Contribute to the monitoring and maintenance of the credit card program including the development, implementation, and maintenance of policies, procedures, and program metrics.
  • Partner with Business Technology team to develop and provide employee termination reports to ensure timely close of all corporate card related accounts.
  • Act as the Card Program Administrator which means to be familiar with all aspects of the Program, including but not limited to, billing procedures, number and status of Accounts, status of Cardholders, notice requirements, and status of late payment charges;
  • the Program Administrator shall on behalf of the Company administer, monitor and be responsible for entitlement and usage of the Bank?s electronic communication and reporting systems by himself/herself and any delegates in accordance with the Program including, but not limited to, users? ability, if any, to (A) request Accounts and modify Account information or usage parameters, (B) establish and modify Account authorization controls, and (C) access Account and transaction data for reporting and monitoring purposes; and, if requested, the Program Administrator shall advise the Bank of a Cardholder?s contact information and, with respect to Accounts for which the Cardholder makes payments, whether a Cardholder has been reimbursed by the Company or a Participating Affiliate for spend on such Accounts.
  • Ensure effective and efficient service delivery of expense, and corporate card programs by using technology, Key Performance Indicators (KPIs), data analysis, and Service Level Agreements (SLAs)
  • Lead globalization of programs to realize efficiencies, scalability, leverage and cost savings.
  • Ensure service level of Card BPO, Concur and card provider by proactively optimizing contracts, scope of work, staffing models, and technology utilization.
  • In conjunction with Procurement, develops and implements vendor sourcing, negotiation, and contracting strategies to optimize program performance.
  • Partner with internal stakeholders to ensure optimal service delivery and program tools by identifying resource planning, training, or system requirements.
  • Acts as Subject Matter Expert (SME) and content owner for the Global Card & Expense policy to ensure they are updated and aligned with internal processes.
  • Ensure consistency with Global Card & Expense policies and controls.
  • Drive thought leadership to ensure Card and EEM programs are best in class by developing a robust industry network, attending relevant industry meetings and events, and utilizing continuing education opportunities.
  • Identify and lead Project Management activities to enhance and support in-scope responsibilities.
  • Ensure optimal contractual structure for expense and corporate card providers by assessing scope of work, pricing, risk management, payment terms or other items. Partner with Finance, Legal, Vendor Management, Procurement or other teams as needed.
  • Performs financial analysis to optimize program efficiencies. Analysis may include pricing, rebates, compliance, delinquency, business impact or ROI analyses.
  • Partner with Global Mobility to ensure project mobilization and demobilization, expatriate, and immigration impacts to the Expense, and Card programs are optimized.
  • Partner with Organon Treasury for process related to Centrally billed Accounts
  • Identify, create, implement, or update consistent training materials and processes related to global expense, or card programs.
  • Provides direction and recommendations based on company policies and government regulations for escalated issues.
  • Maintain and update related Card and EEM content on internal TMCEF website.
  • Plan and coordinate the implementation of ongoing improvements to the expense and card payment programs.
  • Review and approve exception and compliance reporting; ensure tracking, investigation, and resolution of policy infractions.
  • Liaise with card provider around hierarchy maintenance, expansion, and updates
  • Manage special projects or initiatives as assigned.

Systems:

  • Microsoft Office (Excel, Word, Outlook, Power Point, Sharepoint)
  • Microsoft Power BI
  • ERP system
  • Card provider systems
  • Employee Expense Management system
  • Spotfire dashboard (in-house)

Physical Position Requirements: Lisbon, Portugal; Remote work arrangement to be agreed upon

Education Requirement:

  • Bachelor?s Degree (in Finance preferred)

Experience Required:

  • 3 + years of prior experience in management of Corporate Card program through corporate card provider and/or in management of Corporate Expenses via expense management system

  • Proven track record of delivering results and practical project management techniques
  • Proven experience in directing cross-functional teams and people at different levels across an organization
  • Strategic skills with intellectual curiosity and the ability to vision as well as execute.
  • Collaborative and influential leadership style with the ability to influence others into action and to think creatively about solutions
  • Excellent analytical and communication skills, both written and oral

  • Well organized, highly motivated, process-driven and results-oriented with the ability to balance priorities, work under pressure and assume responsibility in a multi-tasking environment

  • Signi?cant experience establishing governance and leading and managing change

  • Ability to work independently, capable of handling multiple projects and deadlines simultaneously. Strong ability to coordinate action across dispersed global workforce.
  • Strong interpersonal, customer service and communication skills to support employees and suppliers
  • Proficiency and experience reviewing, analyzing and reconciling data; strong attention to detail.

  • Fluency in English required

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women?s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions. If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women?s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

Search Firm Representatives Please Read Carefully
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1


Requisition ID:
R508359