Responsibility
- Analyze issues of business customers, partners, clients or internal stakeholder?s and find the best ways to resolve them;
- Address issues via chat, email or phone channels, following operating procedures;
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
Your Profile
- Excellent communication skills in Turkish;
- Bachelor?s degree (preferred);
- General understanding of online marketing products/services being supported;
- Excellent communication skills;
- Problem-solving skills;
- Dynamic and organized.
Our Offer
- International career in a multicultural environment;
- Training and familiarization phase;
- Opportunity to grow in a multinational company;
- Refund of initial flight expenses;
- Private health insurance since day one in the company;
- Free Portuguese language courses, surfing, soft trekking and much more.
Job Type: Full-time
Salary: 1,000.00? - 1,200.00? per month
Job Type: Full-time