On behalf of our Client in Lisbon, we are recruiting for Customer Service Agents! The company provides Customer Service, Acquisition, Technical, Marketing, and other services to some of the largest and most recognizable brands globally.
About the role:
- Establish an efficient, courteous and personalized contact with customers by phone, in German.
- Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
- Being multitasking and adapting to a very dynamic environment.
- Continuously looking for ways to provide an effective solution for Customer's needs while improving the team's and your own performance.
- Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
- Establish and maintain effective collaboration with client's partners.
- Be able to maintain a constructive state of mind even in difficult situations.
On offer:
- Other than the base salary package and benefits, on offer to the successful applicant there are additional perks!
- If you are relocating to Lisbon, you will be offered support to get settled in the country both financially and with all aspects of settling into the country such as getting registered for your taxes, ID card and ensuring you have everything you need to set up your new life in Portugal.
- Career Development - The company provides opportunities for you to develop your career and move into other departments and projects after you have completed a period of time in your employment (Typically 12 months).
- Private Health insurance is on offer to all employees from their first day in the company.
- The team is extremely diverse and active! As a company there are many planned Social Activities for you to get to know your new colleagues and continue to social together as your career develops.
Fecha de inicio prevista 20/12/2021
Job Type: Full-time
Salary: 950.00? - 1,050.00? per month
Language:
Work Remotely:
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