The position is based in our Global Business Services in Porto. Our 280 employees provide services globally within areas such as HR, Procurement, Finance and IT. As HR Advisor in our GBS Porto you will be part of our HR Services team Hire to Retire with around 25 employees. You will report to the HR Services Manager.

We are looking for a Swedish speaking HR Advisor who will work closely with local HR on site in Köping, Sverige.

Key Responsibilities

• Manage new-hire administration including conducting background verification checks, issuing contracts and coordinating the employee on-boarding process.
• Maintain employee data throughout the employee life-cycle, maintaining a high level of data quality while providing a great customer experience throughout the process.
• Handle and complete mass-data employee changes.
• Support HRIS / systems configuration when requested.
• Administer employee organization changes including promotions, demotions, transfers, separation, retirement and absences.
• Handle a broad range of customer queries from multiple channels such as online case management request form, email, phone or live-chat.
• Serve customers until requests are resolved,and where required partner with other HR colleagues to seek additional input and advice
• Improve process quality and efficiency by applying continuous improvement techniques, working closely with HR colleagues, collecting feedback.,
• Meet and maintain service level agreements (SLA?s) and Key Performance Indicators (KPI?s),and keep process documentation and knowledge base up to date at all times.
• Develop and provide HR reports requested by the Business Units.

Qualification and skills:

• University or College degree.
• At least 1 year of experience in a customer-facing position in the field of HR.
• Good Customer-service orientation
• Good analytical skills.
• Good communication skills.
• Good organizational and administrative skills.

Desirable:

• Experience of operating at HR Advisor level within an GBS or HR environment.
• Fully proficient with Microsoft applications including Word, PowerPoint, Excel and Outlook.

Language skills:

• English and Swedish (essential)

GKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world?s car manufacturers. Diversity and Inclusion As a global engineering company, innovation is what differentiates us from our competitors and is central to our success. A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN Automotive. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world. GKN Automotive is an equal opportunity employer. We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request any such accommodation.