What's the opportunity about?

At Unbabel, we believe language shouldn't stand in the way of relationships. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.

To do that we empower our product teams to solve hard problems ? customer problems and business problems ? in ways that our customers love, yet work for our business.

The Group Product Manager as a player-coach, acts as a Senior PM within his team(s) and as a Lead for a broader Product scope, leading other fellow PMs and ensuring the coherency of the vision, strategy and OKRs across their teams.

The GPM is also a key contributor of the Product Tribe, continuously improvement the practices, hiring and coaching fellow PMs.

Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, a dev lead and several engineers, often complemented by an AI Lead, and/or an expert Linguist.

We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).

While the product designer is accountable for ensuring the solution is usable, and the dev lead is accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.

This means that the product manager must contribute to the product team a solid knowledge of the various constraints of the business ? constraints from marketing, sales, service, finance, legal, and privacy are typical examples. The product manager must also contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to her product.

While each member of the product team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas.

PMs must collaborate closely with their product designer, dev lead, ai lead, linguists to discover effective opportunities within their problem space, and then work together to deliver scalable solutions to market.

While we empower our product teams to figure out the best solutions to the most important problems that need to be solved, we also hold those teams accountable for the results.

Shipping is necessary, but not sufficient. We look for individuals that are not afraid of signing up for outcomes, even when this means they have to work through others to achieve the necessary results.

You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic so they become straight supporters of our team's initiatives.

Requirements

Experience

• Bachelor?s degree or equivalent practical experience.
• 7+ years experience in Product Management roles, 3+ leading other PMs, ideally in SaaS, B2B, deep-tech startups
• Demonstrated understanding of the techniques and methods of modern product discovery and delivery. From data-informed OKRs, to continuous Discovery though a dual-track agile stream within trios of Pm,Pd and Dev Lead.
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
• Proven ability to leading and coaching PMs junior to senior
• Demonstrated ability to learn multiple functional areas of business ? engineering, design, marketing, ops, csms...

Personality & Skills

• Strong organizational skills, with a structured and detail-oriented mindset
• You like fast-paced environments, where mostly outcomes matter, and the only constant is change
• Highly knowledgeable on Product methodologies and ways to drive yet more impact at scale within a Product-centric organization
• Passionate about AI, on-demand/marketplace ecosystems, language
• Proficient in mining and leveraging product data using both web analytics platform (Mixpanel, Heap, GA.. ) or SQL-driven queries/dashboards to derive insights on users or platform behaviors based on rich product data.
• Clear verbal and written communication
• Excellent command of English (C1 level as a minimum)

Benefits

We build our tower with love, dedication and...

• Competitive salary at one of Europe?s leading tech startups
• Stimulating startup environment committed to diversity and inclusion
• Individual budget to setup your workstation (mechanical keyboard, mouse, etc.)
• Stock options
• Health Insurance
• Free Calm App Subscription
• MacBook and external monitor
• Yearly company retreat
• Role-related and professional skills training, to support you on your career journey

The Tower of Unbabel

Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies.

The company?s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world.

Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour, to communicate effortlessly with customers around the world, no matter what language they speak.

(We are not accepting candidates coming from recruitment agencies at this moment)