Join us as we shape the future together at Kantar
Your new company
Kantar is the world?s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar?s 30,000 people based in more than 100 countries help the world?s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world. Kantar is building a world class delivery centre in Porto with finance, human resources and procurement professionals at its heart. Key investments in our technology and digital infrastructure have opened up opportunities for Kantar to deliver critical business services from a broader range of locations. Join us as we shape the future together.
Your new role
The Manager, Employee Relations (ER) Solutions role is part of a dynamic and integrated global Kantar Business Services function delivering HR services. The role works in collaboration with HR Business Partners as well as specialist functions such as Talent Acquisition, Reward, Digital HR, Global Mobility, Finance and, Learning and Leadership to ensure an exceptional customer experience and high-quality business outcomes.
The Manager, ER Solutions will build and develop an ER Service team that is service driven and flexible to changing business demands, providing strong employee relations expertise across multiple business units and geographies. The role will be accountable for the day-to-day operations of a small team of ER advisors who will counsel and coach the business on all aspects of employee issues e.g., disciplinary, grievance, performance, and sickness.
The Manager, Employee Relations Solutions will be required to execute the following responsibilities:
Partner with business leaders and HR teams to create positive employee relations, design initiatives which improve the employee experience, and drive consistent performance management and best practices.
Use professional credibility and strong relationships with HRBPs, business leaders and people managers to influence best ER practices aligned with Kantar values.
Operate as a trusted advisor assisting, coaching and providing guidance to our people managers through performance management and other employee relations situations.
Partner with HRBP/Teams to own, create, and draft employee policies, processes and precedents, and advise on how to apply these consistently.
Lead, partner and/or manage investigations across the business, proposing remediation/action based on investigation findings.
Analyse data to provide objective insights on employee relations matters to People Partners and business leaders.
Audit performance and quality against targets and take ownership to implement appropriate corrective action.
Assist in driving communication and sharing of best practices across the people team to facilitate continuous improvement.
Strengthen the capabilities of people managers by providing coaching and enablement on performance management, probation management, wellbeing and sickness absence, and other key ER areas of focus.
Provide subject matter expertise related to local employment laws.
Accountable for the development of ER policy and procedure, ensure it stay up to date with relevant local legislation and employment law.
Coach, lead, motivate and develop our ER Solutions team, ensuring people development requirements and technical competence are maintained and up to date for all team members.
Support managers and HRBPs in the effective application of HR process and policy.
What you'll need to succeed
Degree level education or equivalent HR/ Business Management/ Law. CIPD Accredited or equivalent.
Qualified and experienced HR practitioner gained within a Global organisation.
Experience in employment law across multiple geographies with strong ER and case management background.
Solid working knowledge of current employment legislation including clear evidence of practical application.
Operational management experience and team performance development, ideally in a GBS environment.
Meticulous, accurate, well organised and with the ability to work to tight deadlines.
A good team worker with the ability to work effectively with staff at different levels of an organisation.
Good communication skills ? ability to adjust communication approach to suit a situation.
Strong understanding and respect for confidentiality.
Fluent English speaker, accurately able to read and write English and to communicate effectively with senior stakeholders and management.
Strong service ethos and skills supported by hands on customer service delivery experience in an office environment.
Willingness to work flexibly across geographic time zones during peak periods such as period end.
Experience of working with employee representation groups (Labour / Trade Unions) would be advantageous.
What the company can offer you
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that?s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Next step
Please share with us you English resume if you match these skills and have the willingness to join this ambitious project at Kantar. #1023308
Salary depending on experience