ABOUT THE TEAM
The Sales team is the engine that drives market and customer acquisition for Revolut Business across the globe. We focus on community-driven and marketing-driven approaches to ensure our product is the preferred choice of the majority of people living in a target country or region.
The Sales department is constantly innovating and trying new ways to grow Revolut faster and more effectively. Each area of the team works like special forces: from lead sourcing to activation and engagement, they own their markets, are passionate about Revolut, and use their know-how to grow the brand and our user base at breakneck speed.
ABOUT THE ROLE
We're looking for a Quality Analyst to sit within our Sales team at our Krakow, Vilnius or Porto based office. We've hiring some of the most talented sales people that the world has to offer and we're keen to showcase their talent to the world - and that's where you come in. Our team is detail-oriented, technical and we love to get down into the nitty-gritty of our processes to deliver the best possible results.
To apply: please answer mandatory questions below

WHAT YOU'LL BE DOING

• Quality and compliance of all sales interactions, including reviewing and scoring phone calls, emails and related chats
• Providing feedback to agents based on their quality score and results
• Working with Sales trainers to produce best practice guides and facilitate regular training

WHAT YOU'LL NEED

• Minimum 6 months in a quality role or similar
• Great Quality Score results
• Exemplary Diligence and Integrity
• Strong interpersonal skills
• Nice to have: previous experience in a Sales Environment

A little about us?When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2020 with 10 million Personal customers and over a quarter of a million Business customers only reinforced our belief in the vast need across the world for better financial services. As our customer base has boomed in the last year, we?ve expanded our team to match that growth. We started 2019 with several hundred employees; we closed it out with 2000.
What we?re looking for?Revolut is being scaled up by people all around the world who share our vision. We?re looking for people who align with our five core values: we believe that we Get it Done because we Think Deeper and are strongly rooted in the Dream Team. We Never Settle hence why we always Deliver Wow. You want to join a community of forward-thinking people - we are here for you. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you?re not just another cog in the machine.
THE BENEFITS

• Competitive salary
• Excellent training and guidance from our team
• Roll with a free Revolut Metal subscription
• Private medical care
• Daily meal allowance

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