SENIOR MANAGEMENT SUPPORT OFFICER (JOB NUMBER: 2107LCF7787)
About the job
As Senior Management Support Officer role integrated within the scope of the COO Office, it is expected that he/she is able to contribute to the results of the Management Support Team, taking advantage of staff and budget follow-up experience and expanding knowledge in the different areas managed by the team. Furthermore, he/she is expected to identify and correct issues or errors, escalating in case of any exceptional or irregular situation, and define the new processes and procedures necessary for the activity while ensuring the dissemination of the former and global knowledge. Additionally he/she must be able to present the activity to all Management Support stakeholders and perform local and/or global activities with various levels of interaction.
To conclude, he/she must respect the norms of BNP Paribas Portugal and perform tasks and/or participate in transversal projects and initiatives.
Your Main Activities Are
Train and coach newcomers on the process
Launch procedures update whenever process changes are implemented being able to coordinate and validate procedures
Support new clients in the process through a training session and availability to assist them with their first requests.
Assist management through collaboration with Finance, Procurement, Refog, IT Support teams in solving issues related to their external staff.
Master the execution of all activities expected by a management support officer
Actively contribute to the process control coordinating 4eyes check activities;
Create a simple and efficient, budget follow-up model and raise alerts when needed
Budget follow-up of the different scopes providing assistance and support in the reconciliation, investigation and correction of discrepancies
Improve the communication between departments (SM&C, Surcouf, Finance ?)
Reconcile management data and input the budget in Surcouf
Reconcile management budget and raises alerts if needed (Actual Proraté MD, Invoices KPI?s ?)
Master the execution of all activities expected by a management support officer.
Create and contribute to the maintenance simple and efficient, invoicing follow-up model.
Monitor the process, analyse and report deviations to the process (risks and inefficiencies)
Centralize all data to perform more accurate Accruals for Direct Expenses (DE)
Master the execution of all activities expected by a management support officer.
Profile and Skills to Success
About the Team
The Management Support department is inserted in the newly created unit BCP, Controls and Conduct, which aims to ensure a robust control and oversight frameworks to protect our business services and lead our transformation to further strengthen our platform?s operational resilience.
The Management Support team is in charge of the on boarding, off boarding, contract management, budget follow-up, invoicing of external staff and all related data enquiries. Through continuous improvements of processes, the team drives innovation and strives to reduce transactional costs through continuous streamlining of the activity processes and by adopting a partnership approach to accompany our clients and suppliers on their journey. The team works with both internal and external clients and suppliers located in different locations.
Why joining BNP Paribas?
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 72 countries, with around 200 000 Employees ? including more than 150 000 in Europe.
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialized financial services, and Corporate & Institutional Banking for corporate and institutional clients.
In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
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