We take action to help you listen and respond better on social media.
Tasks

• Collaborate with the sales team to help with client onboarding.
• Take excellent care of our clients by providing dedicated support, data insights and customized reports.
• Consult clients and prospects on our solutions utilizing upselling / cross selling opportunities.
• Advise and consult clients on best practices and how to optimize their use of our solutions.
• Quickly help clients in resolving cases of social media crisis or resolving other types of issues they experience on social media.
• Independently manage and build processes and projects, improving our service offering and helping us scale things up in a rapid fashion.

• Better than excellent communication skills (both verbal and written) in English.
• Digital advertising / account management experience focused on independently managing and growing client accounts. This could be from an advertising agency, SaaS, scale-up or similar.
• Experience with Facebook advertising, Facebook Ad certified, in-depth knowledge about the platform. Or strong and evidenced desire to learn
• Degree in marketing, communications, advertising, business, or related fields.
• Hunger to develop and learn more, team player with high integrity
• Solution driven fast thinker and an independent self-starter who thrives in the unknown, able to work under limited to no supervision.
• Interest and genuine passion for social media and a sales-oriented mindset with high attention to detail.

• 4 weeks of paid vacation annually offered to all team members.
• Opportunities to grow your career in a new and expanding field.
• Work with some of the world?s greatest and most innovative brands.
• Receive immediate responsibility for everything you do and the freedom to get creative.
• Join a growth company operating in a new exciting industry.