The Customer Supply Chain Manager is responsible for a key HM customer. The position requires interaction with customer service teams, material planners, sales & marketing, others SC functions etc. There will be close contact with customers to follow up on their business expectations. Defining supply chain process standards, setting up logistics processes together with the Customer Investigation Team and all relevant TE departments/ functions.

Responsibilities & Profile

Tasks Summary & Responsibilities

• Strategic partnering with key customers? in Sales, Legal, Finance, Logistics, Transportation, Supply Chain, Service solutions, S&OP etc
• Close Collaboration with Sales & S&OP Team to improve customer relation and forecasting behaviour
• Manage customer specific logistics & collaboration projects
• Derive logistics solutions aligning customer expectations and TE limitations
• Drive Maturity Roadmap and transformation into prescriptive mode
• Identify inter-project dependencies and complexities
• Define appropriate logistics standards to prepare and analyse reports on contract compliance
• Negotiate line stop costs with customers
• Support Customer Supply Chain Investigation team to develop supply chain standards for the customer interface and supply chain (forecasting, order processing to final shipment)
• Drive cost and service improvement programs for the customer supply chain
• Close tracking of delivery and inventory performance in the ADC´s, same as towards Customers and ensure improvement actions are taken and implemented
• preparation of Management decks for customer visits ? key partner for sales teams
• Develop customers and TE liability

Profile

• Bachelor/master?s degree, preferably in logistics/supply chain
• More than 5-year experience in Automotive supply chain management, preferably optimization of customer related supply chain processes
• Proven track record of supply chain improvements and successful customer projects
• Experience in working with ERP systems and other IT systems at customer interface, e.g. EDI
• Good communication skills, able to build customer relations and win customers for own ideas
• Strong strategical, conceptual and analytical skills, problem-solving skills, pragmatic approach (80/20)
• Method Competence, self-reliant and assertiveness
• SAP, MS Excel
• Solid in English, written and spoken.
• 20-30 % travel willingness
• Process Improvement
• Decision-making skills
• Managing process
• Staffing
• Planning
• Developing Standards

Plus

• Experience in sales related functions, e.g. account management, customer service etc.
• Leadership skills

Competencies

Motivating Others Building Effective Teams Managing and Measuring Work Values: Integrity, Accountability,Teamwork, Innovation SET : Strategy, Execution, Talent (for managers)