• This is a highly digital role. All account management, process and reporting must be operated through deployment of systems and digital platforms. Candidates must demonstrate technological acumen and an ability to quickly acclimate to new digital platforms;
• Under the overall management of the Brand Manager, the Account Executive is responsible for Account Management of designated accounts;
• Acting as point of contact for the designated retailers:
  • Apply ?Know Your Customer? principles
  • Sales (Target-based on Revenue and Gross Margin)
  • Sales Operations (Sales Order Processing, Sales Administration, Training (Sales and Product Training)
  • Trade Marketing
  • Full and continuous deployment of Technology specifically the Trade Account Portal
• Provide market intelligence on competition, products and activities. Ensure the Maclaren Brand is promoted and its integrity maintained, with particular emphasis on POS environment, activities and service;
• Identify opportunities to develop business and increase sell-through.

Primary Responsibilities

Sales and Sales Reporting

v Achieving Sales Targets of designated A and B Accounts

v Tele-Sales with Group C Accounts

v Identify areas of opportunity (Sales Events :: Retail Initiatives) and concern (Product Performance :: Retailer Performance) and generate action plans to achieve revenue and margin targets

Sales Operations

v End-to-End responsibility for Sales Order Processing, from Order Receipt to Fulfilment to Invoicing

v Accounts Receivables, Customer Credit, Returns, Charge-backs, and Credit Notes

v Ensure the finest financial stewardship of the designated accounts

v Retailer EDI function

v Operate and Service all accounts on the Trade Account Portal

Sales Forecasting and Inventory Reporting

v Regular Sales Forecasting pursuant to the Sales and Demand Planning system

v Reporting customer pipeline inventory levels and ?sell-through? information by retailer

Trade Marketing

v Trade Marketing with emphasis on POS environment and activities

v Implement retailer marketing plans including POS and Merchandising, Product Training and Sales Training

v All Events, Demos, and Retailer Conclaves

v Ensure regular distribution of marketing materials and collateral

v Collaborate closely with the Social Media Team and Retailers to promote the Brand locally and for marketing opportunities with retail customers through their own social media channels

Customer Service and After-Sales

v Support After Sales for designated Retailers