Company Description

Welcome to Bosch

Cars drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world. Start something big and become a part of forward thinkers where you can create something remarkable: Invented for life.

With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. Our teams find fast and efficient solutions for thousands of people on a daily basis ? from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.

Job Description

Mission:

Active source and recruit high-quality candidates through various channels and sources and manage end-to-end recruiting process for Bosch Service Solutions Portugal. You will also be a key element in developing retention programs and initiatives to foster associate?s engagement and motivation.

Detailed responsibilities:

Talent Acquisition:

• Responsible for Bosch Service Solutions (Portugal) recruiting area, manage full cycle of the recruiting process and deliver high-quality candidates.
• Collaborate with hiring managers to determine profile criteria, job descriptions, and create job ads.
• Assess candidates CV, schedule phone screening calls and plan interviews (virtual and in-person).
• Develop personalized recruiting strategies according to the unique needs of each project.
• Be able to source and identify high-quality talents through different sources (e.g. social platforms, networks, and communities)
• Capacity to multitask and manage various recruiting pipelines simultaneously to deliver quality candidates within established KPIs
• Represent Bosch Service Solutions as a brand Ambassador
• Create, develop, and foster talent relationships with past applicants and potential talents. Build talent pipelines.
• Prepare and develop pre-sales project work (analysis of profile availability, costs, time-to-hire, presentations)

Training and Development:

• Coordinate with Managers / Team Leads to identify and assess training and development needs, on an individual and team level.
• Actively create, develop and implement effective retention programs and initiatives to foster associate engagement and improve attrition KPIs.

Qualifications

What distinguishes you:

Generic competences:

• Previous experience in Talent Acquisition/Recruitment (mandatory)
• Experience with managing the full cycle of recruitment process
• Prior experience in Contact Center and digital solutions services is a strong plus
• Communication skills (verbal and non-verbal), with solid ability to make presentations
• Capable of working autonomously, with excellent time management skills
• Self-motivated, with positive energy, entrepreneurial spirit, and willingness to learn
• Collaboration and team spirit
• Planning and Organization with orientation to achievements

Training and knowledge:

• University education, desirable postgraduate or management skills courses.
• Language proficiency: Portuguese and English
• Management of common computer and management tools: Excel, Word, etc.

Additional Information

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!