French-speaking Media Content Reviewer.
Our client is expanding their team in sunny Porto!
We?re looking for multilingual speakers for a one-year contract who want to build a career in the Content Review field. This role?s objective is to analyze media content (audio, image, transcript) in order to create reports and extract relevant information, based on our client?s guidelines.
The company
Our client is a leading global information technology, consulting, and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help their clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, they have a dedicated workforce of over 170,000, serving clients across six continents.
Requirements:
- Advanced level of English (level C1 minimum) and French (minimum level C2)
- Open to work in rotational shift timings and weekends as per process requirement
- 2 years of experience in Customer Support or at least 6 months of experience in a similar field (journalism, communication, social media, marketing, etc.)
- Ability to comprehend articles and good analytical skills
- Interest in current affairs/news is preferred
- Proficient in MS Office (Excel, PowerPoint, and Word).
- Located in Porto
The responsibilities:
- Read articles and analyze the content
- Summarize the article in 3-4 sentences or 1-2 pages, depending on the case
- Review audio, image, and transcript feed to check if it matches brief, including keywords
- Capture required information from calls/ emails and create a report
- Participate in meetings to discuss findings and ongoing recommendations
- Work in teams to achieve the desired project outcome
- Rate sentiment and capture other key mandatory fields as per the brief document
- Ensure data is captured without any mistakes on the systems.
The Benefits:
- Determined 1-year contract with the possibility of extension
- Fantastic opportunity to work and develop your career in one of the leading international outsourcing companies in a unique and fast-paced working environment
- Professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills)
- Attractive compensation package
- Insurance package: medical, life, and personal accidents coverage
- Possibility to work from home according to company standards
- Modern, spacious office with a good connection to the city center (metro) and necessary infrastructure around
- Relocation package
Note : En raison du plan d'urgence du client concernant COVID-19, on peut s'attendre à ce que vous travailliez à partir à la maison pour une durée limitée.
Contract length: 12 months
Job Type: Contract
Salary: 1,250.00? per month
Work Remotely:
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