Finance Business Systems Support Analyst

Publicado 21-06-2021

Hiscox

Lisboa Lisboa (Contabilidade / Finanças)


job description:

Are you an Oracle expert who thrives on change and are you driven by creating and helping to implement best in class functions? We have a lot of change here at Hiscox but it?s ?good? change. The rate at which our business has grown and evolved over the last 5 years is one of the main drivers for us transforming our Finance world. We take a lot of pride in what we do at Hiscox and our sights are always set on achieving the best. If you are the same, this role could be a good match.

The Role of Finance Business Systems Analyst

The Hiscox finance function has undergone a significant, multi-year change programme. This is an exciting time to join the team and be part of shaping the future to ensure Hiscox finance is set up to help deliver the next phase of growth in the business.

This role will be Reporting to the Head of FBSS within our Group Finance Team. The Finance Business Systems Analyst role (covering Oracle, GL, EPBCS, EDMCS and PCMCS) will play a key part in our new central Centre of Excellence team supporting the embedding and operation of the Oracle platform and associated infrastructure. This is a new business team who work closely with its IT counterparts in ensuring the efficient and effective running of the platform, upgrades and changes are prioritised and delivered and new developments are implemented. As systems administrators this team will maintain the Finance infrastructure, open/close ledgers, design and publish new reports, add cost centres among, as well as providing support and training to finance users. The other main focus of this role is ensuring we maintain and improve on key stakeholder engagement delivering a ?people first? customer service and to challenge the status quo.

What you will be doing

  • Develop, implement, maintain, support and enhance Oracle ERP applications.
  • Deliver end user training and provide extensive hands-on user support
  • Gathering requirements from users and detailing both process and technical requirements to translate end-user requirements and into finished and working Oracle Applications Design
  • Create, maintain, and manage documentation for all Oracle Implementation, support initiatives and change requests
  • Support the management of Oracle tools in the Finance function; including form updates, UAT, process development and documentation, standard report development, chart of account maintenance, etc.
  • Support the EPBCS based Forecast, Budget, and Long Range Plan Processes from a systems perspective
  • Establish best practices and support user community training on Oracle Report development and Smartview
  • Perform data cleansing and data auditing as necessary to ensure data quality
  • SME on all Oracle Finance systems
  • Partnering with Internal Project Team and IT teams as we implement large projects across Hiscox?s Global Finance Operations.
  • Maintain and monitor change / ticket requests
  • Create, maintain and monitor analysis of system performance, hierarchy?s and current processes with the focus being on improvement of end user experience.

person specification:

Our must haves

  • Experience as a Finance Systems Administrator / Finance Systems Expert
  • Experience as a user of Oracle & Hyperion Products
  • Technical expertise in Oracle modules including General Ledger, Sub-Ledgers, Consolidation, Planning, Accounts Payable, Fixed Assets
  • Experience of accessing data in a relational database management system
  • Troubleshooting skills and ability to coordinate with partner IT and Finance teams
  • Must be able to work in a fast paced environment with minimal supervision whilst meeting deadlines.
  • Self-starter able to liaise with stakeholders to establish requirements.
  • Ability to self-learn and acquire skills and techniques as required.
  • Flexibility to see projects to completion in a timely, accurate and efficient manner.
  • Strong drive to document work, share knowledge and collaborate in a team.
  • Strong organisational, verbal and written communication and documentation skills.
  • Logical, structured and analytical.
  • Must have the ability to communicate effectively with different stakeholders and technical staff
  • Strong analytical and problem solving skills
  • Ability to diagnose and resolve issues in a complex multi-system environment.
  • Advanced / Expert User of Excel
  • Bachelor of Science ? Finance, Accounting or relevant Business degree

Our nice to haves

  • Fully or part qualified accountant with ideally 3 years? experience. However, those with the right level of experience but with ?less years? will naturally be considered


About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.


Diversity and Working Patterns


At Hiscox we care about our people. We hire the best people for the job and we?re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past 15 months that working life doesn?t always have to be in the office, and when it?s safe to do so, we will be introducing hybrid ways of working to encourage a healthy work life balance.


We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.


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