Added 18/06/2021

• Multinational Automotive Company
• Great Opportunity for Career Growth

Sobre o nosso cliente

Our client is a multinational automotive company that develops solutions for sustainable mobility

Descrição

The L1 FCS Functional Support Team is the first line of functional and technical support for end users and key interface between them and the L2 FCS Regional support tems. Working in close relanthioship with Helpdesk and FCS L2 Regional teams to improve the time to resolution.
The main missions are:

• Performs FCS 1st level end-user support.
• Actively contributes to improve the quality and efficiency of the SAP support chain
• Contributes to continuous improvement and promotes better usage of FCS standards
• Contributes in improving the FCS Support Chain collaboration actively with FCS L2 and L3 Support teams
• Identify lack of knowledge areas and inform users about FCS training catalogs and documentation

Perfil ideal

• Knowledge in ERP basic functions of sales, finance and controlling;
• 1+ years overall experience in SAP;
• Basic business knowledge in automotive industry processes like EDI and customer flows;
• Good communication and expression skills in a international environment. Written and oral;
• Team-oriented, collaborative environment;
• Problem solving skills, with the ability to describe and document clearly the issue;
• Strong customer focus.

Vantagens

• International environment;
• Great opportunity for career growth.

Pesquise mais Ofertas Fábio Santos Quote job ref JN-052021-2910627

Resumo da Função

Setor Information Technology Subsetor Suporte de TI - Nível 1 Indústria Technology & Telecoms Localização Porto Tipo de contrato Indefinido Nome do Consultor Fábio Santos Referência da Oferta JN-052021-2910627