Our client is one of the world's leading providers of professional services for engineering and technology - improving safety for clients worldwide. Their solutions of Business Assurance & Inspecting Services (BA&IS), are applied to a diversity of sectors (aerospace & defence, automotive & engineering, clean energy, financial & professional services, oil & gas...), and reflects a global and shared vision: promote a safer world.
At this moment, to help them establish their customer service team in Lisbon, we're looking for a Customer Service Manager (m/f) fluent in English.
You'll lead every stage of customer experience, be responsible for planning the delivery of professional and responsive service to internal and external customers and you'll thrive in their customer and team-centric culture as a specialist in relationship management.
You will wow, customers by proactively ensuring a positive customer journey from planning to certification production through to invoice.
You will also support and develop the team and build their knowledge of all processes and systems to ensure that they achieve or exceed business objectives.
What do you need to have?
If you meet all these requirements, have strong language skills, like helping others and appreciate new beginnings with new opportunities, please send us your up-to-date cv.
We would like to know you and promote your application!
A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta. Informamos que se optar por se candidatar, as suas informações serão tratadas de acordo com a Declaração de Privacidade da Kelly Services.
Kelly Services acts as an Employment Agency in relation to this offer.