Company Description

Natixis is a French multinational financial services firm specialized in asset & wealth management, corporate & investment banking, insurance and payments. A subsidiary of Groupe BPCE, the second-largest banking group in France through its two retail banking networks, Banque Populaire and Caisse d?Epargne, Natixis counts nearly 16,000 employees across 38 countries.

As Natixis Innovation Hub, Natixis in Portugal mission is to transform traditional banking by developing innovative solutions for the bank?s business, operations and work culture, being a key driver of the company?s culture of agility and innovation. Teams of IT and Banking Support Activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.

Job Description

We are looking for a Team Manager, Application Support Engineering to work within the Corporate Investment Banking and Asset Wealth Management (CIB and AWM) teams in Porto. Reporting directly to the Head of IT CIB & AWM business unit in Porto, and functionally attached to the manager of the Application Support activities in Paris, you will oversee production activities for several perimeters.

This role is a crucial one in the implementation of new projects as well as in maintaining the expected level on the application services already in place.

We look for someone ready to take on this challenge with a teamwork approach, a mindset focused on sharing and boosting collective efficiency. A curious and autonomous leader, attentive to the technical aspects of new technologies, ready to both share and integrate knowledge and experiences.

Main Tasks & Responsibilities:

• Build and implement the sourcing strategy for application support teams in Porto;
• Facilitate the sourcing process between suppliers (external and internal) and managers, both in Porto and Paris;
• Ensure the quality of the sourcing process and the project?s schedule while respecting the deadlines and planned workload;
• Identify and implement best practices and methodologies between Paris and Porto teams;
• Support the execution of new local teams by facilitating remote management and clearly defining rules and responsibilities between Paris and Porto;
• Define career plans, in cooperation with the local HR team;
• Define objectives and monitor their achievement;
• Plan, build and follow-up on training needs and plans, aligned with the local HR team;
• Be an active ambassador of Natixis values and culture, promoting the Transformation & Technology department mindset;
• Facilitate and encourage synergies between different teams, in collaboration with other managers in the business unit;
• Ensure that application support activities are aligned with the business strategy;
• Ensure the level of reporting for the teams? activities;
• Bring the challenges of the projects to the field by ensuring regular communication with the Paris teams;
• Plan and implement a skills development plan, regarding the allocation of activities from Paris to Porto;
• Ensure operational conditions for the maintenance activities of all applications concerned;
• Manage incidents;
• Ensure the continuity of services;
• Set up and monitor backups;
• Supervise all applications and technical components;
• Maintain technical documentation of applications;
• Ensure technical integration activity;
• Define the technical architecture and the implementation schedule for different projects;
• Deploy the technical environments and applications provided by the development teams;
• Set applications into production, aligned with all the pre-requisites for maintenance in operational conditions.

Qualifications

Main Requirements:

• Higher education in Computer Science, Engineering or similar;
• Solid experience in team management and change management;
• Good understanding of IT Infrastructure concepts;
• Experience managing strategical, transversal and complex IT projects;
• Experience working with multicultural teams, in international environments;
• Experience in Banking & Finance will be a plus;
• Experience with Application Support/Production teams will be highly valued;
• Fluent level of English and French (mandatory);
• Strong communication skills, both oral and written;
• Ability to effectively manage and communicate with different stakeholders;
• Assertive personality with good negotiation skills;
• Strong sense of commitment and ability to pass on the culture and values of the company.

Additional Information

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. After grabbing a cup of coffee and fresh fruit, pick up your laptop and choose your spot for the day. It's going to be a busy one: French class before lunch and, just after, quick medical appointment at Natixis doctor's office.
Lunch break. Outside in the big terrace (look at your crops at the Urban Garden; ready to harvest!) or, if you feel like stretching your legs, walk downtown to grab lunch.
Back inside. Quick sprint review (working together anywhere means virtual happy birthday to that colleague in Paris that just turned 35). The afternoon went flying (tasks, reports, calls, some jokes with your teammates). End it on a high note: just one PlayStation game or the final match for that ping-pong tournament.
Tomorrow, you complete that certified technical training and the day after, you will work from home, taking advantage to finally do that online course on Udemy. Once you are done with your tasks for the day, you can visit the office for a board games session or show up at the rehearsal of one of Natixis bands. If that is too steady for you, meet your colleagues to surf some waves or join them in a football match.