Linde Global Services

Credit & Collections Representative Benelux (M/F/D)

Maia, Porto (req3330)

What you will enjoy doing

• Proactively handle collections within a portfolio of customers, being responsible and accountable for the collection process in the portfolio, based on policies and procedures defined by the company.
• Analysing and deciding on the level of credit worthiness of customers (for payments and deliveries) based on internal and external information, policies and procedures defined.
• Contacts and build connections with all stakeholders that potentially enhances collections (Sales team, Disputes management, Order entry, Billing, Collection agency, others).
• Resolving complex customer queries that directly support the payment of outstanding debt. Owning the
  query to a conclusion.
• Ensuring proper financial measures for collections.
• Advising on reconciliation and under/over payments.
• Handle insolvencies.
• Own more complex credit management issues when required from the Front Office teams understand the responsibility of Quality, Food Safety, Health, Safety and Environment Policies and other policy types communicated by the organization
• Understand the medical and food management systems.

What makes you great

• University degree in Finance / similar
• Customer Service experience (customer support, handling customer complaints), minimum 1 year
• Previous experience in Order Entry /Back Office/Sales preferred
• Language spoken in the specific market (native or C2: Dutch) and English level B1 (preferred)
• SAP/ERP Basic Knowledge (preferred)
• Excel Knowledge (Pivot Tables, Formulas (vlookups, conditionals etc) - preferred

Why you will love working with us

At Linde we identify ourselves with our products ? either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

Have we inspired you?

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Your contact person

Linde Portugal
Cátia Macedo
+34 689 689 909

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.