HR Services Administrator ? Portugal

The Human Resources team is one of the six corporate functions within Willis Towers Watson globally. It is made up of Talent Advisory, Integrated Service Delivery and Centers of Expertise (COE).

Integrated Service Delivery delivers Human Resources services via a combination of global systems and processes through Global Operations, and Regional Delivery teams made up of generalists, employee relations, recruitment and administrative services.

As the HR Services Administrator for Portugal, you will be responsible for providing HR services, administrative support and expertise to the Region?s HR Function and to business stakeholders. The successful candidate will have a strong track record of expertise and experience in HR process, administration and systems.

What will the role entail?

HR Services

• Responsibility for providing day to day support and guidance to the HR Services team in Portugal
• Provide HR Services and Payroll support for Portugal
• Delivery of monthly payroll
• Adherence to strict deadlines
• Providing data and input of changes, liaise with payroll provider where required
• Supporting associate / manager inquiries and processing requests following the required process and procedure
• Delivery of workforce administration for assigned offices/Segments:
• Complete and maintain data in all HR Systems (e.g. Oracle HCM and EBS, Talent Acquisition Cloud, ServiceNow);
• Support associate / manager inquiries and process requests following the required process and procedure;
• Ensure relevant correspondence is issued throughout the employee lifecycle such as contractual agreements and changes to terms and conditions;
• Verify local documentation as required;
• Coach associates to use the HR Portal and other Self Service tools;
• Maintain hard & soft copy associate files, ensuring these are up-to-date and accessible to other members of the HR team when required;
• Managing internships and IEFP processes
• Develop and maintain strong working relationships with Regional HR delivery teams and other key stakeholders such as Finance
• Responsible for administering time off, benefit (including flex benefits) and/or retirement plans for the assigned offices
• Ensure local policy and benefits information on the HR Portal / Knowledgebase is kept up to date
• Assist in the tailoring of HR communications to local business and cultural needs Escalate issues or queries to HR Partners and/or COEs as needed
• Participate in ad-hoc projects as and when required

The Requirements - what?s important to us

• An experienced HR professional, with operational and administrative experience
• Must have a strong service mindset and the ability to adapt and adjust on short notice to fast changing environments
• Demonstrated flexibility to work on multiple work streams with a variety of different deadlines, outcomes and objectives
• This position will be responsible for accurate and timely data entry into several databases, strong attention to detail is a must
• Business level English both written and spoken

Economic offer: Temporary Contract

Location: Lisbon

?We are committed to equal employment opportunities at Willis Towers Watson?

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas ? the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer:

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.