Job Req Number: 33229

Would you like to help us set the scene for DSV?s global HR tool in close collaboration with our stakeholders? Do you have experience with providing end user support within SAP SuccessFactors? Then join us to make your mark on our growth journey. SAP SuccessFactors has been rolled out to over 44,000 employees with four payroll integrations so far. Currently our modules contain Employee Central, Time off, Onboarding, Recruitment, Recruiting Marketing, Performance Management and Succession. We have an ambitious plan to onboard the remaining countries and implement more payroll integrations in the upcoming years all while supporting the current 49 countries leveraging the solution. You will work together with stakeholders at various levels and across the global DSV organization.

As a member of the Global HRIS team your major responsibilities will be:

• Lead a global HRIS Services team in supporting DSV Employee Central (an SAP SuccessFactors product), DSV?s global HRIS system, while maintaining a customer centric mindset.
• Build and maintain a strong functional HRIS Services team through effective recruiting, training, coaching, team building and succession planning. Prepare and participate in the preparation of development plans for each functional associate who is a member of the HRIS team. Assess the skills and skill levels necessary to achieve HRIS work objectives.
• Support the Manager, Global HRIS, Projects & Governance in the identification and implementation of enhancements, new SAP SuccessFactors modules, and business process re-design.
• Works with end users to identify and resolve reported issues inclusive of performing data reporting and analysis, troubleshooting issues, and working with IT to resolve.
• Ensures efficient processes, data integrity, regulatory compliance, and develops processes that are designed to improve system utilization and end-user friendliness.
• Contribute to definition, communication & implementation of DSV Employee Central policies, procedures and best practices.
• Maintain DSV Employee Central data integrity by establishing audit procedures to ensure accuracy.
• Understands EU laws, data privacy, security and labor requirements that impact DSV Employee Central setup and maintenance to ensure compliance.
• Stay current on SAP SuccessFactors release strategy and support the rollout of new features and functionality into the DSV Employee Central roadmap as appropriate.

Required Skills:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Resourcefulness: Highly motivated, resourceful, results driven and persistent. Ability to think strategically, gather and analyze information in order to make appropriate decisions
• Leadership: Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members. Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures. Monitors process, progress, and results; designs feedback loops into work
• Relationship Building: Ability to influence, motivate, and collaborate with others. Establish and maintain effective working relationships with all Human Resource team members as well as key contacts in IT, IAMD, Finance and Payroll to ensure alignment in cross functional processes.
• Problem Solving: Efficiently identifies and resolves problems
• Communication: Ability to effectively communicate technical information to non-technical users
• Decision Making: Make day to day decisions used to support strategic direction
• Business Acumen: Leverage business acumen in dealing with internal customers to drive the HRIS roadmap and prioritization discussions
• Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect, follows through on commitments
• Confidentiality: Ability to maintain the highest level of discretion and confidentiality
• Planning/Organizing: Prioritizes and plans work activities, possesses strong organizational skills

Education and Experience:

• Minimum Bachelor?s Degree in business, human resource management, information technology, or related area of study required.
• Five+ years prior work experience, in an HRIS, HR or IT project management role implementing and supporting HR applications for a large organization including experience in one or more of these areas of focus: HR applications for Core HR, Recruitment, Onboarding, Performance, Succession, business process redesign, system enhancements, new development, reporting, user support and training. Global experience preferred.
• Minimum of three (3) years? experience in HR related systems administration (SAP SuccessFactors preferred), payroll processing, functional support, and enhancement development required.
• Advanced skills in MS Excel.

Languages:

• Proficient Level of English (spoken & written)

Specifics for Job / Environment:

• Your job location will be in Lisbon (Saldanha), Portugal and you will be part of DSV Panalpina Global HR with peers working in remote teams across the globe
• International Environment

• Permanent Contract with 35h / week

DSV ? Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 60,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services ? as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we?ll give you the support you need to explore your potential and forward your career.
Read more at www.dsv.com