Inhouse Sales & Retail Manager

Publicado 15-04-2021

Linde Gas GmbH

Lisboa Lisboa (Contabilidade / Finanças)


Linde Global Services

Inhouse Sales & Retail Manager

Porto, Portugal (req3209)

What you will enjoy doing

  • Deliver sales, price, DSO and new business objectives (especially in the small customer segment)
  • Expand and improve profitability of our sales partner network
  • Establish/execute policies & procedures for the effective execution of IHS
  • Drive sales data analytics to identify and act on triggers in customer data to improve profitability, growth and customer retention
  • Execute strategic plans for market segments, products, and specific account strategies for customers and prospects within sales portfolio
  • Drives cross functional business planning process to ensure resources are allocated optimally to achieve Linde?s objectives
  • Setting individual and team objectives to deliver business forecast within agreed cost budget
  • Employs best practice processes to achieve high performance through people and improve employee retention
  • Analyses and drives team member performance to achieve expected new business and customer profitability results, ensuring that business is optimised to provide the best possible return
  • Conducts regular coaching sessions with account managers by utilizing tools e.g. Opportunity Roadmaps, At Risk Profiler, Customer Characterization; Account Action Plans
  • Spends a minimum of 3 hours per month per account manager coaching in the moment through joint sales calls focused on observation and providing constructive feedback
  • Establishes sales performance standards, and conducts regular and on-going measurement, evaluation and corrective planning
  • Ensure that the sales team operates ethically
  • Executes Linde Pro criteria in the recruitment and selection of new account managers
  • Acts as a role model in their behaviour exhibited for all aspects of the SHEQ agenda
  • Understand the responsibility of Quality, Food Safety, Health, Safety and Environment Policies and other policy types communicated by the organization
  • Understand the medical and food management systems
  • Key user for Salesforce (CRM/PRM) and process / control owner for SOX (LIMA) and SAP

What makes you great

  • Bachelor?s degree. Preferably in areas of engineering/ technical, sales, marketing or finance
  • Preferably 5+ years of industrial/sales/Commercial experience in gas industry, chemical/other manufacturing or desired; experience in one market segment or a specific territory (Experience in telephone sales is a plus)
  • Proven experience in team management
  • Demonstrated sales track record of deep customer insight, knowledge of competitive landscape, growing revenue prospecting, negotiation and closing abilities desired
  • Financial skills with strong analytical approach, and sound planning and organizing skills
  • Fluent English and Dutch
  • Excellent command of Cloud based CRM tools preferably Salesforce.com and experience on ERP / BW
  • Strong Communication, negotiation and conflict resolutions skills

Why you will love working with us

At Linde we identify ourselves with our products ? either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

Have we inspired you?

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Your contact person

Linde Global Services
Marta Leiva


Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.