With 11,000 people in 35 countries, COFCO International is the overseas agriculture business platform for COFCO Corporation, China's largest food and agriculture company. COFCO International is focused on being a leader in the global grains, oilseeds and sugar supply chains, with assets across the Americas, Europe and Asia-Pacific. The company trades with over 50 nations, while providing farmers unique direct access to the growing Chinese market. In 2018, COFCO International handled over 100 million tonnes of related commodities with revenues of $31bn. The company is accelerating its growth to create a world-class integrated global agriculture supply chain, anchored in China and competing globally .

JOB PURPOSE

We offer an exciting role as Back Office Solution Specialist for SAP with responsibility for the Finance Solution for the SAP system in COFCO International. The position gives an opportunity to work with solution management and outsourcing in an international environment. The CIL SAP system covers finance, procurement, logistics, production, plant maintenance, and trade integration processes for 3,000 users. These systems are used worldwide in all of CIL?s offices. Support for the SAP system is based on a local Super User model and a global team delivering Application and Development Management services.

RESPONSIBILITIES

• The Solution Specialist will follow up on incident and problem management with vendors.
• The Solution Specialist will facilitate the development of the SAP support and knowledge repository. The SAP Service Manager will maintain the SAP service catalog.
• Coordination between the different vendors and CIL internal teams is part of the SAP Service Manager role.
• The Solution Specialist will need to improve the current set of SLAs and SLA metrics with the vendors and ensure delivery according to the defined KPI?s.
  

REQUIREMENTS

• 3+ years experience with SAP Finance with S/4 HANA
• Experience with team management both on-shore and off-shore
• Experience with vendor management and working with outsourcing partners
• Experience with contract negotiations and definition of service levels and KPI?s
• Experience within Agri-Commodity trading Industry (preferable)
• Good understanding of Incident, Problem, and Change management
• ITIL Foundation certification
• Good understanding of software development, testing, and release management
• Fluent in English
  

COFCO International is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status or any other characteristic protected by law. www.cofcointernational.com