Company Description

Shiji Group

Shiji Group is a major software supplier in the hospitality and retail industries. Developing worldwide leading products and technologies, aimed at the international market and speeding up its globalization progress. Our team of more than 5,000 talented employees, in 70+ subsidiaries worldwide, is constantly adapting to facilitate the transition to fully integrated systems for our clients through a network of secure, scalable, and ready for the future platforms, so clients can focus on their core competencies of serving their customer and guests.

Concept, a Shiji Group Brand, is a global hospitality technology provider specializing in solutions for the Golf, Spa, and Leisure markets. With over 25 years of experience, and installations in 58 countries, Concept has developed a comprehensive reservation management product that includes solutions to manage every aspect of a Golf, Spa, or Leisure operation. Today, Concept has software available in 15 different languages, and a global support network to match.

Concept?s commitment to existing and new customers means that our software solutions are continuously developed and enhanced to add new features and functionality based on the requirements of many of the world?s leading hotels, clubs and resorts. Concept?s open approach to development and integration of products enables every customer deployment to be tailored to their exact requirements. Our 24/7 global support and training network also gives each customer piece of mind.

To support our Product team in Portugal, we?re looking for a motivated and skilled Product Manager to integrate a fantastic team that is changing the hospitality industry and to create a web-based solution for reservation management software for the leisure industry.

Job Description

• 
  Create and maintain a culture of accountability
• Quarterly review of NPS and create actionable tasks for continuous improvements
• Contribute to product marketing for assigned products/portfolio which develops and communicates overall positioning, benefits, features and go-to market strategy to clients, prospects, media, analysts and management
• Create and maintain buyer and user personas
• Discover and validate global market problems
• Specify market requirements for current and future products by conducting market research supported by on-going visits to clients and prospects
• Define and/or strengthen unique synergies within the Shiji broader portfolio
• Define the product roadmap and product marketing strategy based on detailed marketplace assessments, competitive assessments, technology and industry shifts, and budget
• Manage the commercial aspects of the product lifecycle and participate in the continuous product and process improvement based on Agile methodologies
• Plan and coordinate all global product launch activities that maximize the solution investments and prepares all internal and external customers
• Conduct win/loss analysis
• Define and be accountable for the product metrics that monitor progress and success
• Create and maintain the business plans including go-to-market strategies
• Actively pursue and engage in partner relationships that will enhance the Shiji/Infrasys solution portfolio
• Contribute ?thought leader? articles and presentations in solution area
• Assist product and market expertise for events such as conferences, trade-shows, webinars, and seminars.

Qualifications

• 
  Minimum 5 years? experience managing software product(s) supporting the hospitality industry
• Degree in Information Systems, Hospitality, Business or Marketing field
• Proven ability to organize and present projects - communicates plans effectively in both verbal and written form; communicates complex information easily and persuasively
• Ability to travel both domestic and international
• Experience in working as SCRUM team member
• Prioritization ninja with ability to multi-task and outstanding organizational skills
• Well-structured, loyal and initiative person with a get-it-done attitude
• Flexibility and adaptability in a fast-paced environment
• Good analytical skills and basic understanding of programming best practices
• Excellent verbal and written communications skills in English are essential.

Nice to Have:

• 5 Years? experience working in a spa, golf, hotel or restaurant position

Additional Information

• 
  Challenging and creative technology environment with a great deal of freedom and responsibility
• Feedback and initiatives are always welcomed, you?ll also get full ownership to help shape the company's future
• Opportunity to grow inside the global organization and develop yourself both professionally and personally
• Flexible working hours or opportunity to work partially remotely
• A modern workplace in one of our multinational offices, of course as much coffee and mate as you need to get into the flow
• Regular company Events & Entertainments as well as access to various location-based benefits and Employee Assistance Programs.

Team related NON-MATERIAL benefits:

• work in an agile team of IT professionals

WHAT YOU HAVE TO KNOW

• Please note that Shiji does not provide work permit sponsorship for this position
• This position is offered in Faro, Algarve - Portugal

INTERESTED?

Looking forward to your application under specification of your possible starting date and salary expectations.

Please don?t forget to put the clauses you accept in your resume:

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I agree to the processing of my personal data by CONCEPTEK ? Sistemas de Informação, S.A. for the needs of future recruitment.