Customer Care Agent for Portuguese Market

Publicado 08-03-2021

Beliani GmbH

Lisboa Lisboa (Contabilidade / Finanças)


Customer Care Agent for Portuguese Market

RELOCATION TO SZCZECIN, POLAND

To our team Business Development Portugal we are looking for additional support to provide better customer service. We are a young and dynamic team with a lot of positive energy - join or department and have an influence on company service.

Your responsibilities:

  • Communicating with customers through various channels (phone, e-mail, chat and social media channels)
  • Processing orders and solving customer issues
  • Supporting eCommerce projects and dealing with partner sites and marketplaces
  • Testing and updating the website

Who are we looking for:

  • The job offer is for native speakers or for proficient users of Portuguese (spoken and written)
  • You have great written and communications skills
  • Intermediate level of English or Polish is essential
  • You are an all-rounded, self-motivated, problem solver and an entrepreneurial person with hands-on mentality
  • You are passionate and self-driven and able to work in a start-up environment
  • You are located in Szczecin (Poland) or would like to relocate.
  • You are eager to learn and develop

What we are offering you:

  • Intensive training in all aspects which you lack experience
  • Work in a pleasant atmosphere within a great team in an office in the city center
  • Attractive salary
  • Full time employment contract
  • Flexible working time
  • Relocation support
  • Private healthcare package
  • Multisport card
  • Discounts on furniture purchases
  • Non-corporate company structure

We also give you the opportunity to:

  • Being in the heart of a thriving business
  • Having a real impact on the company's development and image
  • Gaining diverse experience
  • Acquire invaluable knowledge about how the company operates and benefit from the knowledge and experience of senior employees

Who we are:

Beliani is a successful e-commerce company located in Szczecin (Poland). We employ over 500 people who manage to offer our customers a vast selection of home and garden furniture in 16 countries. Our business includes product management, logistics, customer service, HR, finance, marketing and IT.

Beliani is a multinational company, we speak different languages and get along with that just fine. We also dress as we like. We respect the differences between each other and try to learn as much as we can, to make the best of the multicultural environment Beliani has to offer. We support each other because we know that success should be achieved as a team. We cultivate the values of honesty and understanding amongst ourselves and towards our clients. These bonds we create are a core value in Beliani.

To join our team please send your CV in English, we will contact only with chosen candidates.

Job Types: Full-time, Permanent

Work Remotely:

  • No