We?re Houst. Our mission is to make Houst the global home of hosting.

We?ve grown fast. Since launching in 2015 (as Airsorted), we?ve signed up thousands of happy hosts, helping them to make over ?130,000,000 in earnings.

As the business expands rapidly across the globe (currently 20+ markets), we need a regional market expert to support our city leads, central operations, and ultimately support the growth of our markets.

The Role:

Leading the region's growth through a collaborative acquisition approach and full retention accountability. This person will manage the City Leads and Case Manager?s, with a dotted line through to central Sales and Onboarding functions ensuring there is a consistent flow of available nights from new and existing customers. They will also be responsible for understanding local market trends in order to make recommendations to and collaborate with the central marketing team. The Market Manager will also be the region's expert, identifying challenges such as legislation as well as any opportunities for new or methods to increase revenue through such activities as different letting types and initiatives.

What you will be doing:

• Grow the region

Through Homes acquisition, there is a dotted line responsibility for the region's central sales/Onboarding function pushing for high volume of homes within the Houst quality threshold.

• Available nights growth

Building strategies to increase available nights per host through the from existing clients and building customer engagement strategies to ensure clients satisfaction

• Reputation management

Seeking out opportunities across the markets to gain relevant exposure for Houst.

• Improve the team

Championing Houst?s mission to free people to make more of themselves and it?s vision to unify the market making Houst the global home of hosting while ensuring the customer promise is upheld across markets.

• Build the reporting & tools

Overall responsibility for the regions reporting accuracy while working with peers to define and build the right dashboards and tools

• Know the market

Being the regional expert, representing within the business and externally. Working with the central teams to ensure the product continues to deliver value for customers in that region.

• Keep the operation commercial

Be the region's representative for initiatives owned and run by central SM, working together to ensure our supplier relationships make the most commercial sense and providing physical presence when needed.

So what are you like?

• A natural leader with a proven track record motivating large teams across geographies in a commercial setting.
• Autonomous. You're able to thrive in a remote working environment
• Sales. Driven to build and grow.
• Detailed. Excels at creating highly detailed inventories and can extract information from to ensure accuracy.
• Relationship builder. Is able to easily build relationships with all stakeholders; hosts, contractors, central ops teams.
• An executor: A history of making your plans a reality, involving multiple stakeholders
• Growth mindset: comfort with a rapidly evolving work environment; with experience in taking initiative
• Analytical: able to take often messy data to create actionable next steps
• Demonstrated experience working cross-functionally and influencing stakeholders who don?t report to the role
• Demonstrated ability to excel in a start-up environment

The fun stuff:

• Enviable company culture ? we?ve put time into getting our work culture just right. Regular team social events, company-wide recognition of outstanding work.
  
• Enhanced Parental Leave ? Family comes first. We offer great parental leave to spend time with your new child, regardless of your gender
  
• Pension - We provide a pension scheme for all permanent employees, in line with government requirements
• MacBook ? For business use
• 25 days paid holiday (plus public holidays) ? plus an extra day off on your birthday (because who wants to work on their birthday)

Please note this role is available in the following cities Paris, Lisbon, Madrid, Barcelona & Dubai, remote work available.

Strictly no agencies.