Credit & Collection Representative

Publicado 21-01-2021

H.B. Fuller

Lisboa Lisboa (Contabilidade / Finanças)


We at H.B. Fuller embrace a shared set of beliefs and competencies that direct the way we operate and express our fundamental principles about how we will achieve success. We strive to hire talent that demonstrates our beliefs and our competencies.

POSITION OVERVIEW
We are looking for someone to join our Global Finance Services EIMEA Credit & Collections Team, who has a strong motivation and aspiration to work in a truly international atmosphere. Credit Management is an ideal opportunity to make the most of your interpersonal and communication skills while working in a demanding finance environment.

The Credit & Collection Representative I reports to the EIMEA Credit & Collections Team Leader and has primary responsibility for follow up with past due accounts and addressing orders that are held systematically for over limit and accounts receivable aging conditions. The scope of the accountability includes assigned portfolio of accounts receivable in a range of:

  • 500 to 1.500 customer accounts
  • 5 to18 million EUR of accounts receivable

PRIMARY DUTIES
1) Collection of past due accounts receivable (35%)
a. Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
b. Record status of collection follow up in the A/R system.
c. Escalate delinquency issues to Sales, Customer Service, Credit Analyst, or Manager based on response.
2) Order holds for over limit and aging conditions (35%)
a. Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource?Analyst, Manager, Customer Service, Sales, or Customer based on the issues and scope of the exposure.
3) Support for accounts receivable reporting and transaction processing (25%)
a. Review credit notes issued and coordinate resolution within established guidelines.
b. Assemble established reports for department management reporting or audit processes.
c. Follow up with accounts that take unearned discounts in accordance with established process.
4) Other A/R duties as assigned by Manager to support Credit & Collection process (5%).

BUDGETARY/FINANCIAL ACCOUNTABILITY
The Credit & Collection Representative II has up to 20.000? credit limit approval authority and up to 5% flex for exceptional exposure above approved limits that exceed 20.000? (no flex for marginal risks). This limit and exceptional approval authority is assigned by the EIMEA Credit Manager based on experience and performance.


Required Skills

MINIMUM REQUIREMENTS ?
College Degree or High School Degree with 3 or more years of experience
? Fluent in French written & verbal communication skills
? Demonstrated English written & verbal communication skills
? Business office experience
? Ability to work independently

PREFERRED QUALIFICATIONS
? College Degree in Business, Finance or Accounting
? Accounts Receivable Experience
? JD Edwards A/R System experience
? SAP A/R System experience ?
Business communication skills
? Intermediate Microsoft Office skills

PHYSICAL ENVIRONMENT:
H.B. Fuller, Vila do Conde.


Required Experience