At Talkdesk, we are disruptive risk-takers, don't have a traditional way of doing things, and will do whatever it takes to build a product that improves customer experiences. Join the adventure and grow with us. With $268 million in funding and more than 1,800 customers, we're revolutionizing the industry of contact centers. Join a hyper-growth company that's innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry. If you're a self-starter and hungry to learn, apply now and enjoy the ride.

Talkdesk is looking for a candidate that loves running integrated campaigns and has a passion for driving results. This position gives you a great opportunity to work at a high growth company in a key position within our Demand Generation team. In this role you will leverage your existing knowledge of integrated campaigns, experiment with new innovative marketing approaches to customer acquisition and drive the execution of marketing activities.

Responsibilities:

• Manage the process to build integrated global demand generation campaigns that cover all lead funnel stages from lead acquisition to late stage lead nurture to drive leads to opportunity
• Collaborate with cross functional teams (i.e. product marketing, corporate communications, field marketing, social, digital, and customer marketing) to ensure effectiveness and applicability of campaign components
• Serve as campaign support for global integrated framework and help manage the process to incorporate regional requirements and ensure timely execution of plans
• Assist in creating project plans, bill of materials, and launch documents to ensure cross functional teams are aligned to campaign milestones
• Share regular status reports and review performance reports with broader teams
• Partner with Marketing Operations to execute, track results and share progress with key stakeholders
• Analyze the results of campaigns in real time, apply findings to increase results, and drive improvements to optimize resources at all times
• Provide input into optimization of the customer journey across all marketing touchpoints

Requirements:

• 1-2 years of demand gen campaign experience and/or marketing program management experience
• Experience building globally integrated marketing campaigns for a technology company
• Experience with marketing to mid-size and large Enterprises with multiple target personas
• Understanding of Digital Marketing tactics (paid media, email marketing, webinars, Web experiences)
• Familiar with marketing automation, CRM, attribution and site optimization tools
• Superior project timeline development and management skills
• Seasoned at managing multiple complex projects simultaneously
• Ability to work in a fast-paced environment
• Excellent problem solver
• Able to maintain excellent written and verbal communication with all parties
• High energy and go getter attitude; comfortable working autonomously
• Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
• Comfortable presenting to stakeholders and dealing with ambiguity

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.