Please apply with an English CV!
ROLE DESCRIPTIONWestcon Comstor is hiring a
Pre Sales Engineer for
Westcon in
Lisbon who will:
- Support sales staff in the achievement of set revenue and GP budgets in line with company directive and objectives
- Provide product based technical sales support to authorized business partners
- Plan, manage and report on vendor portfolios to maximize Westcon Group value-add and ensure success in terms of revenue and profitability
- Work with vendor and sales team to develop and execute compelling solution propositions for Westcon, resellers and their end users.
Join a growing global business!
Westcon-Comstor is part of the US-based, multinational WestconGroup, a leading name in IT distribution with US$4.35 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.
DUTIES & RESPONSIBILITIESSales:- Generate and provide customer quotations (verbally and in writing) as requested by the sales staff and business partners
- Support the efficient promotion of differentiating Westcon Group value propositions through sales engagement and partner training
- Provide presentation and demonstrations for end users on behalf of our business partners
- Establish strong, productive vendor relations
- In coordination with sales staff, proactively work within resellers to position product line and ensure comprehension of portfolio
- Build visibility with vendors and customers to create a competitive distribution advantage for Westcon products
- Work with full marketing team, vendor and sales to develop compelling programs and initiatives
- Maintain competitive awareness of other vendor products and other distribution activity
- Provide internal updates on a regular basis
- Represent vendor's product effectively and accurately
- Present vendor marketing programs and objectives to sales force.
Customer Support:- Point of contact for customer inquiries regarding solution designs
- Acceptance and resolution of queries received via the CRM ticketing system
- Answering of telephone queries from the pre sales help lines
- Liaise with and support all other internal teams
- Provide monthly report on tracking business levels, product trends, promotions and top customer profile
- Identify ways to build margin by means of bundling and developing new propositions
- Assist where necessary with inventory and special orders
- Assist with customer events as necessary.
Sales Support:- Support sales team with product positioning
- Work with sales team to understand product trends
- Ensure customer operations have the necessary product and promotional information
- Develop product presentations for the sales force
- Work with product management to train Sales staff and Customers on specific vendors products.
Administrative/Self Development:- Attend monthly sales meetings
- Maintain regular contact with targeted customers
- Present sales management with relevant reports and analysis
- Provide monthly reports
- Track competitive issues and log of pricing issues, corrections, and results
- Maintain and develop own knowledge of Westcon Group services portfolio through vendor and third party partners taken to market via the reseller channel
- Provide input to training materials where necessary
- Maintain appropriate vendor certifications to maintain accreditation in line with vendor programmes
- Maintain knowledge of vendors pricing and channel support tools.
REQUIRED PROFILE- Experience as Pre Sales Engineer or similar role in Information Technology environment (5 years)
- Networking & collaboration knowledge & experience (Extreme, Avaya, Ruckus, Mitel...)
- Good understanding of our market (IT vendors, partners, distributors...)
- Good team player
- Business acumen
- Languages required: portuguese, english & Spanish
- Availability to travel.