Company Description

À propos d?Europcar Mobility Group

Europcar Mobility Group est l?un des principaux acteurs du secteur de la mobilité et est une société cotée sur Euronext Paris. Europcar Mobility Group a pour mission d'être la « mobility service company » préférée des clients, en offrant des solutions alternatives attractives à la possession de véhicules, avec une large palette de services de mobilité : location de véhicules, services chauffeur, auto-partage (carsharing), scooter-partage. La satisfaction des clients est au c?ur de la mission du groupe et de l'ensemble de ses collaborateurs et cet engagement vient nourrir le développement permanent de nouveaux services. Europcar Mobility Group opère à travers différentes marques pour répondre aux besoins spécifiques de chaque client ; ses 4 marques majeures étant : Europcar® - le leader Européen de la location de véhicules, Goldcar® - la plus importante société de location de véhicules low-cost en Europe, InterRent® ? marque « mid tier » à destination des clients loisirs et Ubeeqo® ? leader européen du car-sharing (BtoB, BtoC). Europcar Mobility Group propose ses différentes solutions et services de mobilité dans le monde à travers un vaste réseau dans 140 pays (incluant 20 filiales en propre en Europe et 2 en Australie et Nouvelle Zélande, des franchisés et des partenaires).

Plus d?informations sur: www.europcar-mobility-group.com

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About Europcar Mobility Group

Europcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. The mission of Europcar Mobility Group is to be the preferred ?Mobility Service Company? by offering alternative attractive solutions to vehicle ownership, with a wide range of mobility-related services: vehicle-rental, chauffeur services, car-sharing and scooter-sharing. Customers? satisfaction is at the heart of the Group?s mission and all of its employees and this commitment fuels the continuous development of new services. Europcar Mobility Group operates through multi brands meeting every customer specific needs; its 4 major brands being: Europcar® - the European leader in vehicle rental services, Goldcar® - the most important low-cost car-rental company in Europe, InterRent® ? ?mid-tier? brand focused on leisure and Ubeeqo® ? one of the European leaders in car-sharing (BtoB, BtoC). Europcar Mobility Group delivers its mobility solutions worldwide solutions through an extensive network in 140 countries (including 20 wholly owned subsidiaries in Europe, 2 in Australia and New Zealand, franchises and partners).

Further details available at: www.europcar-mobility-group.com

Job Description

Shared Services Strategy Execution :

• SLA Management and governance

• Service catalog / Process / SOP framework management

• Dashboard framework management

• Recharging model

• Quality assurance & Compliance framework management

• Business Continuity Management framework / Risk map

• Market data monitoring

• Develop and implement strategy plan

• Promote Shared Services value proposition

FP&A Strategic PlanningPerformance Management :

• Monthly closing / forecast / budget set up / variances analysis

• Monitor Balance Score Card (People / Process / Partner / Cost)

• Align ressources with priorities

• Translate orientation in budget and plan

• Design Bcases which support plan

Project Management & Change Management :

• Manage end to end projects in line with the company transformation program

• Create change management framework and toolkit

• Manage integration of new scopes (countries / functions)

• Influence end to end process and functional stakeholders

Continuous improvement / Lean :

• Support Service Delivery in providing innovation and resolving performance issues

• Promote Lean approach in Shared Services

• Monitor and implement innovation opportunities for digitalization and automation. Manage the automation roadmap

IT Services and Functional administration management:

• Manage IT SLA (Run:infra / network / devices management)

• Manage IT demand management / prioritization

• Manage finance functional administration

• Manage automation / RPA initiative

Procurement / Facilities:

• Facility related contract management / sourcing

• Operations facility management

Key collaborations :

• Shared Services Strategy Execution : Country CFOs, Product organization, Tech team, Group Strategy, Internal control, Internal audit

• FP&A Strategic PlanningPerformance Management : Group Finance, Group PMO

• Project Management & Change Management : Tech team, Project sponsors, Group HR

• Continuous improvement / Lean :Product organization, Tech team

• IT Services and Functional administration management: Group IT, Process Owners

Procurement / Facilities: Group S&P, Group legal

MAJOR AREAS OF COMPETENCY NECESSARY FOR SUCCESS :

• Proven track records in implementing process improvement
• Experience with cross cultural teams
• KPI oriented

This postion is based in Portugal

Qualifications

Previous experience :

• Proven experience in transformation projects in multi-cultural environment
• Management of teams (5 to 10 + indirect management)
• Strong Finance background (accounting / controlling)
• Lean process / continuous improvement project management
• IT solutions implementation management
• Previous experience in Shared Services Center is a plus

Education level / certificates :

• 10 years in similar position
• Graduated from Business School or University Master Degree

Languages :

• Fluent english
• Portuguese is a +
• French is a +

Computer skills and software used :

• Oracle FInance
• SAP FI CO
• SAP FC

Personal characteristics :

• Excellent communication skills (verbal and written)
• Strength to translate technical information into common language
• Problem solving skills
• Leadership skills
• Ability to build excellent relationship with SSC and Group external stakeholders
• Interested in turning innovations into opportunities

Additional Information

Ce poste est accessible aux personnes en situation de handicap / this job is available for people with disabilities