The Company.
Our client is recognized as the best Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities.
Located in Lisbon, you will find a company which takes care of you. From your career development, language skills or accommodation to your social integration.
The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a capital, yet with half the fuss of other European capitals. Are you into a neighborhood festival or into sunset watching? Lisbon has definitely a lot to offer and give the opportunity to enjoy different lifestyles.
Tasks
The Job.
Your mission is to support clients? activities by offering world-class service to their customers. You will work for one of the most well-known companies in the pharmaceutical sector for technological-oriented products for the eye, contact lenses, pharmaceuticals, etc. Your tasks will include:
? Answering inquiries of customers in one of the two subfields "Pharma" (pharmaceutical medical devices) or "Vision Care" (contact lenses, care products, etc.)
? Providing information about the products, durability, indication, storage and clarify uncertainties
? Other questions will be forwarded to the responsible departments
? Identify issues and provide solutions
? Ensure high level of customer satisfaction
? Be a team player and participate in the success of the team and project
Requirements
The Profile.
? You have a native level of Flemish and French + a good level of English is a big plus.
? You are motivated, reliable and committed in your work
? Customer service and quality is part of you
? You have a drive for excellence and professionalism
? You have excellent communication skills
? You are a real team player and willing to work with many other nationalities
Benefits
The Offer.
? Type of contract: a long term fixed term contract for 12 months, renewable every year
? Working hours: 40h/week (8h/day) from Monday to Friday on rotating shifts from 7 AM to 5 PM
? Salary conditions* ? 2 options:
Including free accommodation (shared flat, all bills included): 950? gross/month
Excluding accommodation: 1240 ? gross/month