The Program Manager position is responsible for organizing, coordinating and executing a comprehensive program management regimen that meets customer expectations. Reporting to Lead Program Manager, this position will be based in Viana do Castelo plant.
RESPONSIBILITIES AND ACCOUNTABILITIES:
- Serves as program owner, accountable for the execution and success of the program.
- Develops and validates program scope and customer deliverables and ensures that customer expectations for quality, timing, and product performance are met.
- Identifies and manages assigned resources (purchased material, engineering development, capital investment, launch costs, contract provisions) to minimize total program costs and maximize expected return.
- Meets program deliverables (financial targets of appropriation request, cost, timing, completeness) as defined by the Executive Oversight Team ("EOT").
- Leads efforts to ensure that BW expectations of ROI and EV are met.
- Assists the EOT in developing a program strategy and converts the strategy into action.
- Alerts the EOT of program risks that are beyond the scope of the program team in an appropriate timeframe; continuously identifies risk factors and seeks to mitigate adverse impact.
- Works with functional managers to assign members of cross-functional SEG product launch teams. This includes but is not limited to manufacturing management, production operators, maintenance, materials, finance, quality, safety and HR.
- Leads and manages team environment through all program phases / gate points with emphasis on synergy, development and empowerment to ensure collaboration, team unity and team success.
- Conducts frequent Team meetings. Leads team meetings, monthly functional meetings, joint BW/customer meetings and EOT review meetings.
- Maintain program charter, timing plan and gate review matrices.
- Helps the team reach consensus when necessary and makes decisions as required. Knows when to make decision independently and when to ask for guidance and input.
- Evaluates and reviews team member performance and provides input to TMS.
- Addresses and resolves program "roadblocks" through the appropriate functional managers, or functional directors, or vice presidents.
- Keeps program team in place for 3 to 6 months after launch to ensure objectives of delivery, quality and cost are met.
Objectively evaluates performance with input from the EOT to determine at the 3 month after launch window if extension is required.
- Serves as contact person to the customer and participates in, or leads in some cases, customer meetings; a key contact for the customer APQP program.
- Develops relationship with customer that makes the product launch an experience that contributes to awarding new business in the future.
- Ensures internal and external documentation requirements are met.
REQUIREMENTS & QUALIFICATIONS
- Bachelor of Science degree in business, engineering or related discipline
- Advanced engineering/business degree preferred
- > 5 years business, engineering, or manufacturing experience
- 0- 3 years of Program Management experience with a minimum of 5 years of demonstrated experience in working cross/multi-functional teams
- Demonstrated team leadership experience
- Ability to influence and motivate others and build effective teams
- Strong program management skills in resource, task, and budget planning
- High level of technical competence, problem solving, and organization and communication skills
- Understanding of managerial finance as it relates to program and business metrics
- Solid understanding of engineering and manufacturing functions within the automotive supplier market segment
KEY COMPETENCIES
- Decision Quality
- Priority Setting
- Process Management
- Motivating Others
- Sizing up people
- Conflict Management