We´re Hiring a Order to Cash JUNIOR SPECIALIST with a good level of Dutch for a multinational company, market leader based in Linda a Velha, Lisbon.
Main responsibilities:
Execute accurately and timely daily activities and functions in Collections, mainly:

• Customer/account queries to support that sales ledger balances are clean on customer account;
• Learn and deploy collection techniques for due and overdue balances on customer account, maximising On Time Payment for all Customers;
• Notify Senior Collections Specialist of debt risks to ensuring mitigating actions are taken

Collection activities based on Market Collection Strategy;

• Respond to incoming collection concerns from the customer and internal stakeholders;
• Analyze and check KPIs on quality of services provided and present during DORs;
• Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving.

Ideal Profile:

• Master degree in Accounting/ Finance/Economics, of benefit but not essential;
• Fluent in Dutch;
• Fluent in English;
• Prior working in Shared Service Centre environment an advantage;
• Analytical skills;
• Customer Satisfaction behaviour.

We offer:

• Opportunity to work in one of the world's largest companies
• Salary conditions compatible with the experience
• Direct contract with our client
• Offer of various incentives and protocols in force in the company
• initial and continuing training

We're waiting for you!

Industrias Alimentares e das Bebidas

Marketing & Comunicação

18039 - Porto

Lisboa - Lisboa