Order to Cash Junior Specialist

Publicado 04 Novembro 2020


Lisboa (Contabilidade / Finanças)

We´re Hiring a Order to Cash JUNIOR SPECIALIST with a good level of Dutch for a multinational company, market leader based in Linda a Velha, Lisbon.
Main responsibilities:
Execute accurately and timely daily activities and functions in Collections, mainly:

  • Customer/account queries to support that sales ledger balances are clean on customer account;
  • Learn and deploy collection techniques for due and overdue balances on customer account, maximising On Time Payment for all Customers;
  • Notify Senior Collections Specialist of debt risks to ensuring mitigating actions are taken
Collection activities based on Market Collection Strategy;
  • Respond to incoming collection concerns from the customer and internal stakeholders;
  • Analyze and check KPIs on quality of services provided and present during DORs;
  • Participate in KPIs trends, root cause analysis of mistakes/errors and problem solving.

Ideal Profile:
  • Master degree in Accounting/ Finance/Economics, of benefit but not essential;
  • Fluent in Dutch;
  • Fluent in English;
  • Prior working in Shared Service Centre environment an advantage;
  • Analytical skills;
  • Customer Satisfaction behaviour.

We offer:
  • Opportunity to work in one of the world's largest companies
  • Salary conditions compatible with the experience
  • Direct contract with our client
  • Offer of various incentives and protocols in force in the company
  • initial and continuing training

We're waiting for you!

Industrias Alimentares e das Bebidas

Marketing & Comunicação

18039 - Porto

Lisboa - Lisboa