BNP Paribas is a leading European bank with an international reach. It has a presence in 74 countries, with more than 192,000 employees ? including more than 146,000 in Europe and over 4,000 in Portugal alone.
BNP Paribas is present in Portugal since 1985, having been the first foreign bank to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.
ROLE AND RESPONSIBILITIES
Support the outsourcing coordinator with the implementation tools for monitoring outsourced activities within the perimeter of BNP Paribas Securities Services
Ensure the migration from 2SDoc to the central SLA database (ARGOS )
Liaise with the Outsourcing Central Team for the tool migration
Do the mapping of the existing SLA and the necessary ones
Set the needed action plan to draft the missing SLA
Help to unblock any pain points raised during the process
Responsible for organising the governance around outsourcing in its perimeter
Gather all the information about projects as soon as confirmed in order to:
Draft the respective SLA
Ensure SLA validation, signature and storage in the central tool
Consolidate the best approach for the SLA trigger, update and storage
Contribute to improve the efficiency & reliability of the outsourcing process
Contribute to the outsourcing procedure drafting
Ensuring the use of generic approaches whenever possible :
template for SLA, for reporting, questionnaires sent providers, best practises sharing between locations
Learn and share the outsourcing community best practises
Act ethically, respecting BNP Paribas CIB values, rules and compliance directives
Bachelor Degree in Law, Business administration or equivalent
Fluent English is mandatory/ Proficient in French is a plus
Excellent written, presentation and verbal communication
Strong knowledge in MS Office (Excel, PowerPoint)
Highly organised and able to multi-tasking
Strong attention to detail
Energetic, proactive, determined, change driven, positive & goal oriented
Act with discretion, privacy and respecting confidentiality
Please note that only applications submitted in English will be considered.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.